InstaShop: Groceries & more

Everything is so espensive than the actual price in market.

This has to be the worst grocery delivery app to ever exist, specially in the UAE. Atrocious & utter bs, period.

Really nice initiative of bringing virtual supermarket. Service & accuracy is really good. Need to add following points to improve more user loyalty & coverage; 1. Need to provide price comparison of same product in different super markets, it would add more consumer coverage 2. Service charges are very nominal, which indeed help consumer to be order via instashop, we are afraid whether is it sustainable or not? instashop try to negotiate with distributor or manufacturer & get things in bulk so that it would be still cheaper as didn’t need to pay rentals & other overheads, able to retain long term

Noh clue on customer service ? Awful service and team ..I do not recommend you to use it.. 5aed fees for each order …prices not right .. better to order from lulu or carrefour express available..

By chance I have discovered that prices in the app are higher than in the same shops. This is not acceptable

I encountered an issue where my order went through until the payment stage (tabby payment), but then it’s not showing that I’ve placed an order. While there is an option to report without an order number, no one has reached out to me with that option. To get a response, I had to refer to my previous order from another store, and it’s been more than 24 hours without any updates. Everyone i talked to told me that they’ll call me back but no one called me back for updates, it’s me who keep calling them to get an answer. I had placed my trust in your assurance, and the lack of communication and technical support has made this situation frustrating and unsatisfactory. This needs to be addressed.

No option to contact!!! Took my money and said that item is out of stock. Now can’t even contact them. Useless app!!!

meme collectnx

Order late. I want to understand these people’s concept of time. If it says “10 minutes” - it means 10 minutes. Not 15, not 20… TEN MINUTES!!!!! I truly regret ordering and wish I read the reviews sooner. Stay away from this app.

Is to much now , every time I open the app I have to update.. getting annoyed