Sennheiser Smart Control

When I connect the momentum 3 it disconnects when i open the connection management tab/ now the app doesn’t connect to my momentum 3 at all

When I connect the momentum 3 it disconnects when i open the connection management tab

this app need to update because i can’t update my earbuds

I am relatively new to the Sennheiser app, having recently purchased the Momentum 4. I also have the Sony wh-1000mx3 and Bose Quiet comfort 30 ear buds. The Momentum 4 sound amazing. I like the transparency mode and adaptive noise cancellation, but it would be nice to be able to turn off ANC and just have the noise cancellation. It would be also nice to have an option to completely turn off the equalizer. Lastly the Bose and Sony apps both show what is playing while the Sennheiser app does not. Maybe these can be added in a software update.

Won’t connect. Claims my Bluetooth is not on when it is. Useless

Got a pair of HD450bts and they’re not pairing. Tried all the FAQs, turned my phone off, cleared all past connections on the headset, forgot pairing on my iPhones pairing, app will not recognize my headphones that are already connected to the phone via Bluetooth.

App couldn’t find my headphones. I know that the headphones are working so,,,

Current owner of ambeo mini soundbar, also I own each momentum over ear Noise cancellation since momentum 2(the 2’a don’t have app support, they are my knock-around pair now) , times three and four are quite different both in design, but in terms of quality have not noticed drastic difference would say they are equally good just slightly different and also have different settings available within the app . At one point, I tried the true wireless buds, but they are just not for me, kept falling out of my ears, always had the same problem with AirPod pros even after trying every size and way to wear now I just stick with over ear for any listening, but I do use my AirPods for phone calls. The mics on these don’t seem great, which I’m judging by usually having to switch to my AirPods because the person on the other end, can’t hear me when I answer or call with them on really and I don’t wouldn’t even care if they didn’t include my but have to say app is intuitive and easy to use not to many settings to where it’s overwhelming and unhelpful, but also just enough to feel as if you are in control that each set of momentum have pretty different settings and presets would be nice if there are some more consistency there but that’s more of a critique of the product not the app. I definitely would recommend turning off the setting that automatically pauses when the headphones detect that they’ve been taken off I see too many people having this issue and not realizing that it’s a simple setting , some even returning their headphones and switching to a different brand /subwaybranf no I’m 🤠 with accidentally register this constantly and almost sold the car when someone mistakenly told me it couldn’t be turned off. Also just make sure your firmware is up-to-date , especially if you’re getting your device on / near the release day, expect there be some bugs, but they seem to be handled rather quickly

HD-450BT headphones, supposed to be supported by app. App cannot find the headphones, even though I’m *already using them* via Bluetooth to listen to my iPad.

When the headphones are used on the iPhone, the minimum level of volume is also too loud and cannot be adjusted gradually, can this problem be solved by firmware optimization processing? Looking up a lot of information, it can't be solved, and similarly, other brands of Bluetooth headsets also have the same problem.