The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be.
More ASOS app perks:
• Apple Pay for easy, speedy checkout
• Style Match – just take a picture, or upload one, and we’ll find similar products for you
• My Recommendations, AKA a tailor-made edit personalised for you
• A seamless experience between devices (synced Saved Items and shopping bag)
• Sale alerts and promotional nudges, so you’ll always stay up to date
• Handy catwalk videos and 360-degree views of products
• Delivery to 242 countries worldwide
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ASOS FAQ
Is ASOS free?
Yes, ASOS is completely free and it doesn't have any in-app purchases or subscriptions.
Is ASOS legit?
🤔 The ASOS app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
To whom it may concern,
I have been your customer for years, and the usability of the app has gone really bad:
1) Logging a return
- I have already selected the order I want to return and yet the first input field you ask to fill in, is the order number that I have to go back inside the app to find and can’t even copy+paste it but have to type it, leaving the human error factor.
- You give an option to fill phone, email or zip code in the next field, yet only email seems to be correct
2) Return label
- You require the customer to have a printer at hand - in 2024! Hello, eco-friendliness!
Didn’t you use to provide a return sticker in all orders? Bring those back, please!
Best wishes,
Jaana Kilpp (former customer)
Asos no contact
There is a bad customer service and contacting to Asos is impossible
Love it
I love to shop here its so easy and they have everything.
This app ten out ten
Loooove this apppp soooo muchhhh
Palautus tehty mahdottomaksi
Palautuksen kriteerit, ohjeistukset ja summat aivan älyttömän hankalasti määritelty.
Bye Asos
Asos was one of my favorite fashion sites until they Bagged the transport with Payment both when sent and when returned. I understand that we are all open-minded, but the gay pictures you have on the website do not seem appropriate at all. I have nothing to do with anyone or with sexual orientations, but let's still keep what is for women to remain for women and vice versa. For these two things I will delete my account! I enjoyed! Bye!
AVOID
They think improving service is to switch to UPS.
Do not contact their customer service either. I’ve seen vegetables that are more intelligent and understand language
Terrible customer service
They lost my order twice and then I had to pay even more to get it back. When there are problems they just shrug it off saying “well it’s ASOS AI I cant do anything”
Excellent
The app will recommend the right size for you so less returns! Love the extensive range. Would like to see more streetwear brands.
