Bird — Ride Electric

Took a ride with 171 in the bank account ended up with 148 the ride took 17 minutes and was charged 6.20 for two scooter’s = 12.40 , 171 - 12.40 is 158 not 148

Good ride

Very reliable

Very user friendly

Absolutely terrible experience. When I started the Bird, it suddenly showed up that it was in the service area so I painstakingly pushed it out of that area with a lot of muscle and willpower to try to get it to work after the service area. It didn’t. I had been out of the service area for over 10 minutes Far away from the line and it would still pretend I am in the service area. My Internet worked and I was connected so that wasn’t the issue. Then I was stuck with a bird that he couldn’t be ridden and yet could also not be locked.. Terrible place to be in or you don’t know what to do. really disappointed by bird. I want my money back.

They steal money by not allowing you park on time

It is what it is!! Bird 🕊️🦅🦆🎚️🎣🗣️🤣❤️‍🩹

Horrible customer service, broken vehicles, app buggy and will not end rides

app doesn’t seem to work withe the new apple update. no way to easily reach out

I rode my scooter to work today and parked in the appointed corral, but the app would not end my ride. I moved back, to the side, to the other side, rotated upside down but the app was not responding to my attempts to end the ride. I closed and restarted the app a couple times, still nothing. I had to walk away and get to work. I tried to find a number to call, but there is no number for Byrd. I tried to get to the help page, but there is no help. I resorted to finding a random email for on the website and reporting the issue. My ride was finally finalized by Johnny which I’m grateful for, but I won’t be riding a Byrd scooter after this. Until they fix issues with being able to contact them in case of an app or scooter issue, you’re up chts creek with a scooter clocking time you’re not using.