4.7 out of 5
6,382 ratings in United Kingdom
As a 2018 Toyota Corolla owner, note the Carly app won’t let you adjust window roll down/up using the remote key. Even though had seen a YT video showing it as being a feature (guess it’s been removed since). I did manage to do it using the Carly generic Bluetooth dongle, iPhone and a free app on the App Store though. Shame really as was the reason I paid the extra for the Carly system.
I found this product really good and it was simple to use.
I’m sure that this ‘tool’ is good for some people but the fact u have to pay the YEARLY subscription to even do a simple task such as clear codes??? Even a £5 OBD scanner does that for most vehicles. And this is £70 for the scanner and then a further yearly subscription depending on if u choose ure own model car or all models. All u can do without a subscription is scan and list codes, everything is hidden behind a paywall. Really terrible practice from Carly. At least allow the most basic function of an obd2 scanner to clear codes. Furthermore I have several friends whose faults didn’t show up in Carly. So avoid this scanner. Seems it can’t reach all the control units. A shame really.
Avoid this product / app. Ran a scan and it immediately started crashing my infotainment system and stopped my keyless fob from working. Customer service ignore you and don’t assist in returning things and cancelling the subscription for a refund. Worst service I’ve come across in a long time.
Well can’t do anything with mine it’s stuck at 9% tried everything but still at 9% Any help out there please can’t even get through to Carly
Brand new car and its got 22 faults what a waste of money carly really is cleared them now have 18 faults lol don’t waste your money buying this bought it to put my car into startup in sports mode and it don’t even have the option 👎
Had Carly for over a year now and works well as a stand alone scan tool but it’s best features has to be the coding options especially on the two BMW’s I have used it on the options of things you can change and customise on your car seams to be endless it’s truly amazing. Also has a great customer service department who are always happy to help with any problems you may have
The app itself is good, and there are plenty of fun little tweaks you can make to your car. However, let’s be real—most of us won’t need to use an OBD scanner more than 2-3 times a year to read a fault. I paid a lot of money to have access to all car brands, smart mechanic features, and so on. A fault has actually appeared on my car; however, a year has passed, and the scanner is completely useless to me unless I pay for the yearly subscription again. For over £100, I would rather go and buy a wired scanner for a fraction of the price. I don’t think it’s fair to charge a subscription to read a fault when all other scanners do this for free.
Customer support woeful and tedious
I hold the ‘all brands’. Logged onto my account to scan a FORD. It said i didn't have the correct package?! promoted me to pay £60 which i did. I have asked for a refund as i already had the ‘all brands package’??. They have only offered a 50% refund which i do not agree with. Taken my money for something i do not need. I find the support system poor. Also didnt work on my ALFA ROMEO! (Refunded 25%) Its a shame as i have been loyal customer for a long time now and would have recommended them before but feel cheated out of money and its the principle that i do not need an individual ‘FORD’ package when i have the all brands and will not rectify the issue!
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8
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10
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15
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16
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