Best Customer Service
I would like to recommend Al Twar Store, Because of Mr Tariq for excellent service
du
Take control of your account
#1 Keyword Rankings
Today
Top 10 Rankings
Today
Top 30 Rankings
Today
Top 100 Rankings
Today
Description
Enjoy the easiest way to manage your accounts and services, with features customised just for you.
Get things done your way in just a few clicks on the du App:
- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store
We update our app regularly to always meet your needs so you can always get things done your way.
Enjoying our app? Rate us or write a review.
استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك.
كل أمورك طيبة مع تطبيق du وببضع خطوات فقط:
- اطّلع على استخدامك ورصيدك
- ادفع فاتورتك أو أعد تعبئة رصيدك
- ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم
- اطّلع على عروضنا الخاصة
- قُم بتغيير باقتك
- اشترِ بيانات وخدمات تجوال إضافية
- اشترِ منتجاتنا
- قُم بإدارة حساباتك
- احصل الدعم بالدردشة
- احجز المواعيد لزيارة أقرب متاجر du
نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة.
مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.
Hide..
Show more..
Get things done your way in just a few clicks on the du App:
- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store
We update our app regularly to always meet your needs so you can always get things done your way.
Enjoying our app? Rate us or write a review.
استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك.
كل أمورك طيبة مع تطبيق du وببضع خطوات فقط:
- اطّلع على استخدامك ورصيدك
- ادفع فاتورتك أو أعد تعبئة رصيدك
- ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم
- اطّلع على عروضنا الخاصة
- قُم بتغيير باقتك
- اشترِ بيانات وخدمات تجوال إضافية
- اشترِ منتجاتنا
- قُم بإدارة حساباتك
- احصل الدعم بالدردشة
- احجز المواعيد لزيارة أقرب متاجر du
نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة.
مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.
Screenshots
User Rating
4.66 out of 5
2,642 ratings in Philippines
5 star
2,182
4 star
250
3 star
81
2 star
26
1 star
103
Ratings History
Reviews
Cannot manage limit
I already set the limit amount still exceeding the usage
WORST CUSTOMER SERVICE
Dear Du Management, I hope this will raised a concerned to the higher management as our internet connection was on very bad signal, Someone from your team offer us a UPGRADE for a 5G and since that time our internet connection become more slow, And everytime we are complaining to your customer service they would just kept restarting our internet or ask us to restart it which it dont solve our problem on our internet, and one of the agent blame the connection to our location is slow that the 5G signal cannot give us a good internet which ironical because when one of your sales representative offer this 5G to us they know where we are staying and didn’t even bother to tell us about this worst situation we will encounter for out connection, and even we complained everynow ans then no one even send someone to check out connection physically. We kept telling whenever we are calling your customer service this lasy time we call same agent did the restarting and this and that but still same we even ask if possible to send your team to check our internet connection physically but no response or no helpful at all.
Emirates ID Renewal
Im facing problem renew my Emirates ID documents on my account, I cant access the site even Im using a valid registered ID pass, phone Number, and email address.
Worse network
I want to cancel this
Fix it
What is the happenings now i cant open my account,i want to do something but it doesnt work please fix it as soon as possible.
Bad service
Du telecom the most bad service ever
Unidentified problem
I have upgrade my plan but until now i dont have data and calls. I was a good customer for the past 6 years and i upgrade my plan for the first time and this happened. The agent was sying that the issue was in back office. I tried to call the du call center but no use for this kind of issue. So disappointing
Id renewal not working
Need to go to branch and wait for a long time just to update my id. After 2 weeks my number got suspended again. So i need to go again to the branch store. Waste of time, money and energy. I’ll never use du again.
Poor
It’s not functioning!
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
4
|
|
Top Free
|
|
51
|
|
Top Free
|
|
140
|
|
Top Free
|
|
178
|
|
Top Free
|
|
179
|
Keywords
Revenue and Downloads
Gain valuable insights into du performance with our analytics. Sign up now
to
access downloads, revenue, and more.
App Info
- Category
- Utilities
- Languages
- English, Arabic
- Recent version
- 7.01 (1 week ago )
- Released on
- May 10, 2012 (12 years ago )
- Also available in
- United Arab Emirates, India, United States, United Kingdom, Philippines, Pakistan, Egypt, Saudi Arabia, France, Russia, Canada, China, Lebanon, Turkey, Germany, Italy, South Africa, Australia, Kuwait, Spain, Ukraine, Brazil, Singapore, Thailand, Netherlands, Kazakhstan, Nigeria, Switzerland, Malaysia, Ireland, Belgium, Portugal, Sweden, Japan, Algeria, Romania, Poland, Hong Kong, Vietnam, Indonesia, Colombia, Greece, Austria, New Zealand, South Korea, Mexico, Belarus, Czechia, Denmark, Israel, Hungary, Azerbaijan, Norway, Taiwan, Finland, Argentina, Peru, Chile, Ecuador, Dominican Republic
- Last updated
- 1 week ago