Internet NEVER works
Every day I am facing problems with my at home internet- it’s TERRIBLE and customer service does nothing to solve the issue!
4.61 out of 5
219 ratings in Netherlands
Every day I am facing problems with my at home internet- it’s TERRIBLE and customer service does nothing to solve the issue!
I had to call 8 times with du in 24 hours about my payment, and every time I processed a payment it went into the wrong account, or towards the wrong payment, which meant I had to constantly pay more and settle bills that were not even due yet. Customer service was useless in helping as well, constantly transferring me to another department without taking any responsibility.
If it even looks like the app is working one day, payments don’t always come through. Sometimes you will receive a Notification on your screen indicating a system error or so, but sometimes you don’t get a message at all and just find out that your account has not been updated with your payment. I have had several card disputes with them now. DU even advised me not to use the app.
Looks bad on Plus models
Only works half of the time
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
4
|
Top Free
|
|
51
|
Top Free
|
|
140
|
Top Free
|
|
178
|
Top Free
|
|
179
|
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