Worst customer service ever
Im trying to contact the customer service and its unbelievable how ridiculous its this service. And also Im trying to pay my bill from 20 days and I dont know for which reason its not going. I wish I choose Etisalat
du
Take control of your account
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Description
Enjoy the easiest way to manage your accounts and services, with features customised just for you.
Get things done your way in just a few clicks on the du App:
- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store
We update our app regularly to always meet your needs so you can always get things done your way.
Enjoying our app? Rate us or write a review.
استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك.
كل أمورك طيبة مع تطبيق du وببضع خطوات فقط:
- اطّلع على استخدامك ورصيدك
- ادفع فاتورتك أو أعد تعبئة رصيدك
- ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم
- اطّلع على عروضنا الخاصة
- قُم بتغيير باقتك
- اشترِ بيانات وخدمات تجوال إضافية
- اشترِ منتجاتنا
- قُم بإدارة حساباتك
- احصل الدعم بالدردشة
- احجز المواعيد لزيارة أقرب متاجر du
نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة.
مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.
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Get things done your way in just a few clicks on the du App:
- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store
We update our app regularly to always meet your needs so you can always get things done your way.
Enjoying our app? Rate us or write a review.
استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك.
كل أمورك طيبة مع تطبيق du وببضع خطوات فقط:
- اطّلع على استخدامك ورصيدك
- ادفع فاتورتك أو أعد تعبئة رصيدك
- ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم
- اطّلع على عروضنا الخاصة
- قُم بتغيير باقتك
- اشترِ بيانات وخدمات تجوال إضافية
- اشترِ منتجاتنا
- قُم بإدارة حساباتك
- احصل الدعم بالدردشة
- احجز المواعيد لزيارة أقرب متاجر du
نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة.
مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.
Screenshots
User Rating
4.56 out of 5
512 ratings in Italy
5 star
417
4 star
38
3 star
18
2 star
6
1 star
33
Ratings History
Reviews
Thief, scammers and liars
Forced to pay after one month of internet not working. Continuously call the help center and the only suggestion is to restart the router without sending someone here to fix . Where is written in the contract that I m paying for restarting continuously by myself the router, or calling because it s disconnecting continuously? Bunch of scammers It s not over here and I will pretend a refund for that because I m working with internet and you re service sucks literally . More than 300 Aed a month for continuous disconnections and complaining this is the device that DU offer; and if there would be the vote 0 stars I would give it, because this is the value of this company , equal to 0.
Misled
The Day i started purchasing the du plan one of the attractive offer they tell is after 3 month you’ll be eligible to get iPhone 14 with installment, but after almost 10 month with du plan when I went to request a device they told me I m not eligible maybe because of late payment I explained if it’s happened some late payment is due to the app notification happen i don’t received properly but I never missed any payment,add to that I talked to customer service they took all details to follow up and I never received an email for why my case is not suitable.
Not able to uodate my card
Tried twice everytime it gets failed n it only deducts 1 dirhams from my card. I would like to get it fixed and solve my issue. Even thou i register it when i got the postpaid connection registered. Gave my card details
Complain
You service is very poor The connection quality is slow and your data speed very poor unable to support internet even for low data consumption It is horribly expensive compared to international Carriers Your customer care is not helpful I will switch provider
Just received extra charges
Received extra charges but as per your summary I still have min left
Service is ok, always some unexpected extra to pay
Luckily the service is good and I get what I expected. Problem is during the first 2 bills I had to pay some extra I was not really aware when I signed the contract…
Can’t be less useful
There’s always a problem and now I can’t even log in
Bad bad bad
Payment is Not working at all!!!!
Terrible
One of the worst app ever written in the history of sw engineering
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Free
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4
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Top Free
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51
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Top Free
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140
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Top Free
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178
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Top Free
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179
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Keywords
Revenue and Downloads
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App Info
- Category
- Utilities
- Languages
- English, Arabic
- Recent version
- 7.01 (1 week ago )
- Released on
- May 10, 2012 (12 years ago )
- Also available in
- United Arab Emirates, India, United States, United Kingdom, Philippines, Pakistan, Egypt, Saudi Arabia, France, Russia, Canada, China, Lebanon, Turkey, Germany, Italy, South Africa, Australia, Kuwait, Spain, Ukraine, Brazil, Singapore, Thailand, Netherlands, Kazakhstan, Nigeria, Switzerland, Malaysia, Ireland, Belgium, Portugal, Sweden, Japan, Algeria, Romania, Poland, Hong Kong, Vietnam, Indonesia, Colombia, Greece, Austria, New Zealand, South Korea, Mexico, Belarus, Czechia, Denmark, Azerbaijan, Israel, Hungary, Norway, Taiwan, Finland, Argentina, Peru, Chile, Ecuador, Dominican Republic
- Last updated
- 1 week ago