Apple Support

We’re here to help

Published by: Apple

Description

Need help? Get the support you need for the Apple products you love – all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Find out how to manage your subscriptions, reset your Apple Account password and more. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans and certain features of the app and/or AppleCare+ plans are available only in selected countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region, see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United Kingdom, your Terms and Conditions can be found at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/tl. See apple.com/uk/legal/privacy for the Apple Privacy Policy.
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Apple Support FAQ

  • Is Apple Support free?

    Yes, Apple Support is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Apple Support legit?

    ⚠️ Warning: Multiple users of Apple Support have mentioned scam or fraud. Investigate thoroughly before using this app.

    Thanks for the vote

  • How much does Apple Support cost?

    Apple Support is free.

  • What is Apple Support revenue?

    To get estimated revenue of Apple Support app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

3.39 out of 5

54 ratings in Kazakhstan

5 star
22
4 star
6
3 star
2
2 star
3
1 star
17
Ratings History

Apple Support Reviews

4 November 37 times took money 4990 KZT

i_kasim on

Kazakhstan

In chat your workers did not helped me. Apple.com/Bill took my money 37 times on 4 November. And 30 October 4 times. Total 41 times same transactions !!!! And you did not helped me to refund my money. Soo shame on you APPLE

Айнур

Акооола on

Kazakhstan

Скачал приложение не сделал подписку но все ровно в конце месяца взяли деньги за подписку Теперь не дают отменить подписку и не хотят вернуть деньги **Subject: Unauthorized Subscription Charge and Refund Request** Dear Support Team, I downloaded your app but did not subscribe to any paid services. However, I was still charged for a subscription at the end of the month. Now, I am unable to cancel the subscription and am not receiving any assistance regarding a refund. I kindly request that you cancel the subscription and process a refund for the unauthorized charge. I look forward to your prompt assistance in resolving this issue. Thank you for your attention. Best regards, [Ainur] --- This should help you communicate with the support team clearly.

Оригинальность проверка

Erick077Web on

Kazakhstan

Можно проверить на оригинальность телефон. Через серийный номер. Если выходит название телефона и серийный номер то телефон оригинал!

Subscriptions

Den-KP on

Kazakhstan

I signed up for 2 subscriptions for the same product from different devices for a year, they refused to return the money, the next day, they still didn’t tell me the reason, they just wrote this “Final Solution” and removed this subscription from my list of purchases, in a word, scammers.

Ужасно

Rauan1996 on

Kazakhstan

Никак невозможно получить хоть какую нибудь помощь, все время скидывают на подходящие тему посты, а в них я не нашел беспокоящую меня проблему, и никак не получается связаться с поддержкой!

Nice support

Leroy) on

Kazakhstan

4 stars because Intuitively it is not clear how to make a call or send a message because not all the issues contains the right buttons. Concerning the support — it’s great, I’ve never met the better service!

не могу начать чат и звонок с поддержкой эпл, сделайте так чтобы можно было!!!

I VERY LOVE THIS GAME 5 STARS on

Kazakhstan

my ipad stopped charging since 16august 2023, i have to start text apple support or call support. but i cannot, because there’s no buttons of it. dix it please!!!!!

Never ever buy an iPhone

Александр 373737 on

Kazakhstan

You do not have any customer support I would never buy an iPhone

Super unusable app.

Марат Астана on

Kazakhstan

Compete unusable application. For what your servise reccomend it? Just additional magazine

垃圾

vilenk on

China

凭什么低版本系统用不了?😡😡😡

Store Rankings

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Apple Support Installs

Last 30 days

Apple Support Revenue

Last 30 days

Apple Support Revenue and Downloads

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App Info

Category
Utilities
Publisher
Apple
Languages
Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent release
5.7 (4 days ago )
Released on
Nov 15, 2016 (8 years ago )
Last Updated
2 weeks ago
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