Always a pleasure to work with.
I swear I will never Do another update to my Phone. It is always a Problem. Mariah was Fantastic!
Description
Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple Account password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.
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Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.
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Apple Support FAQ
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Is Apple Support free?
Yes, Apple Support is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Apple Support legit?
⚠️ Warning: Multiple users of Apple Support have mentioned scam or fraud. Investigate thoroughly before using this app.
Thanks for the vote -
How much does Apple Support cost?
Apple Support is free.
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What is Apple Support revenue?
To get estimated revenue of Apple Support app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
3.78 out of 5
21,346 ratings in United States
5 star
9,970
4 star
2,240
3 star
1,442
2 star
1,044
1 star
3,570
Ratings History
Apple Support Reviews
App Fraud Ignored
Once again my review deleted by Apple… Contacted “Apple Support” several times to report clear fraudulent cheating by “Miniclip 8 Ball Pool” a game Apple promotes as “Editors Choice”. My complaints instantly met with Deaf ear and Blind eye, case “Closed” after every single calls made to Apple Support. An Apple Support “Senior Advisor” even went as far as shaming my complaints stating if game was fraudulent why did I still play it ? It is shameful Apple seems to be complicit in promoting this deceitful and fraudulent game. With the App Store flooded with fake reviews, how convenient to muddy the waters and manipulate complaints. Miniclip 8 Ball Pool is fraudulently scamming Apple users with clear intended cheats to push purchase of $$$ packages. That is deceitful and monetary fraud.
hacker- ville
need to find a better way to deal with and catch coward hackers
Apple tech support has fallen
Apple used to be top tier customer and tech support. Now… both have become incredibly unprofessional and even immature. I’ve now spoken to 25+ support techs and senior advisors. I’ve had to repeat myself 6-8x because they are too lazy to read the notes. They submit my iPhone issue to the engineers and I have to wait 2 days for them to get back to the senior advisors. The engineers ask questions about answers I’ve already given to at least 4 different senior advisors. Then I wait 2 days and the engineers ask questions I’ve already given again. It’s now been almost 20 days and I have to return my iphone because of all the glitches. I highly recent buying the iphone 16. Way too many problems and engineers want to point the finger at third parties even though every other iPhone I have works with the 3rd party system. Absolute junk! Both the iPhone 16 and the customer support.
Apple Support advisors
The advisor need to be given training re how to provide instructions/help
Great experience
Just got off the phone with support… GREAT experience. Thank you soooo much!!!
Awful
You have NO IDEA what a terrible CEO you have in Tim Cook, do you. This man cares about two things, himself, and money. Get rid of this waste of money.
Reset AppleID
I’d give A 10. I received A quick response to my text and within 30 minutes A Call from A Tech who had me up and going within A few minutes. The best experience I’ve had from anywhere in A long time. Thank you!!!
Robert
Code
It helps me a lot
Boy can you reed
Store Rankings
Ranking History
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Category Rankings
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App Info
- Category
- Utilities
- Publisher
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Apple
- Languages
- Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
- Recent release
- 5.6.1 (2 months ago )
- Released on
- Dec 14, 2016 (8 years ago )
- Also available in
- China, United States, Japan, Russia, India, Saudi Arabia, Türkiye, United Kingdom, Thailand, Germany, France, Canada, Italy, Taiwan, Brazil, Spain, Mexico, Australia, United Arab Emirates, Malaysia, Indonesia, South Korea, Hong Kong SAR China, Vietnam, Philippines, Egypt, Netherlands, Switzerland, Singapore, Sweden, Colombia, Belgium, Ukraine, Poland, Argentina, Nigeria, Chile, Pakistan, Austria, Denmark, Israel, Norway, Czechia, New Zealand, Romania, Hungary, Portugal, Kuwait, Ireland, Algeria, Finland, Uzbekistan, Lebanon, Bulgaria, Bahrain, Greece, Slovakia, Kazakhstan, South Africa, Sri Lanka, Dominican Republic, Peru, Nepal, Tunisia, Belarus, Armenia, Azerbaijan, Cyprus, Ecuador, Luxembourg, Croatia, Latvia, Lithuania, Slovenia, North Macedonia, Estonia, Malta, Madagascar, Brunei, Iceland
- Last Updated
- 5 days ago
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