Always something went wrong…
How’s going? Please advise
4.69 out of 5
77,633 ratings in Hong Kong
How’s going? Please advise
App continues to produce error messages (“Sorry, something went wrong on our end”), switches language from English to Chinese (location: Hong Kong) e.g. for the rewards overview. No hotel availability for selected travel dates according to app, while the web version shows dozens of options. Cannot review account information. Complete failure and a shame for a service provider being so long in the market to not get the app straight!
貴公司說的跟做的對不上
I have been using Hotels.com more than 10 years but since it merge with another brand / company, l frequently experienced unsuccessful booking of lodging through Hitels.com APP on my iPhone past 6 months. Not only delay my successful booking but even when l subsequently succeeded to book, the price went up closed to 10 -12 % ! This was irresponsible. I have written via email and advised there Customers Service Agent more than 10 times, but l see no improvement.
I booked 2 rooms non smoking months before. However the staff can only give me one
The latest version has no choice for language but only Chinese😰. I have accumulated hotel free night but can’t view in the Apps but need to call! The program is getting worse.
I made a booking with a hotel in Beijing 2 months in advance, then got an email two days before I arrived saying that there was no room.
iPhone13pro max用更新版同最update嘅iOS完全入唔到App!
Dated Apr 29, 2024. Can anybody help me to log in the hotels.com app ? I have tried to offload and download again, still cannot log in.
Even found missing reward, thru agent but helpless, only asking 5 mins more Don’t believe the rewards They EAT your record, or saying this and that, just save cost from rewards Shame on this app
Chart
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Category
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Rank
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Top Free
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6
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Top Free
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6
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Top Free
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7
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Top Free
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15
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Top Free
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15
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