Hotels.com: Book Hotels & More - Reviews, Revenue and Downloads - Apple App Store

Description

Our app is even more rewarding for Hotels.com® Rewards members! You can get to your next reward* night faster with app-exclusive offers, and make sure to opt in to notifications so you don’t miss out.

When you’re ready to travel, take our app with you. After all, it’s your perfect travel companion.

INSTANT SAVINGS ON THE APP
• Get instant access to Member Prices*! Save an average of 15% on thousands of hotels worldwide! That’s real savings, right now.
• Save on last-minute bookings with our app.
• Enjoy flexible booking options on most hotels.*

OUR APP IS EVEN MORE REWARDING
• Collect 10 stamps, get 1 reward night. Stamps can add up fast when you have the choice of staying at almost 1,000,000 eligible properties worldwide—so you can get rewarded while you sleep.
• Love reward nights? You can get them faster on our app with app-exclusive offers.
• You won’t pay a fee to redeem your reward nights on our app—and there are no blackout dates.
• Silver and Gold members can enjoy extra travel benefits at VIP Access properties.

DON’T LET THE NAME FOOL YOU—WE’RE MORE THAN JUST HOTELS
• Easily find holiday homes, apartments, resorts and more on our app—we have every kind of property for almost every kind of trip. So, whether it’s a short business trip or a long holiday, choose from almost 1,000,000 properties worldwide.
• Filter by theme for different types of trips.
• See the property’s location with the map view. • Read verified guest reviews.
• Save your favourites.

FAST, EASY AND SECURE BOOKING ON OUR APP
• Pay now or later on most hotels—you choose whether you want to pay online or at the property.
• Save your payment details securely to book future stays even faster.
• Use Apple Pay® to book your stay.

OUR APP IS YOUR PERFECT TRAVEL COMPANION
• Save your confirmation and access your booking details anytime—even offline.
• Easily manage your booking on the go. You can change or cancel if something comes up.
• Help is only a few taps away. Contact us or the property directly from the app.
• Opt in for push notifications and we’ll send you updates about your stay.
• Use Siri shortcuts to quickly access your booking details.

*Hotels.com Rewards is open only to individuals who are eighteen (18) and older. When you book and stay 1 night at eligible properties, you’ll get 1 stamp. Collect 10 stamps and you’ll get 1 reward night to redeem at a Hotels.com Rewards eligible pre-pay property (as identified on the site). The maximum value of the reward night is the average daily rate of your ten (10) stamps collected, excluding taxes and applicable fees. The value of your reward night doesn’t count towards any applicable taxes or fees. Excludes package bookings (where available) and bookings made using a coupon. Your reward nights and/or your collected stamps will expire if you have not collected a stamp and/or redeemed a reward night using your Hotels.com® Rewards account in the previous 12 months. Subject to full terms and conditions https://uk.hotels.com/customer_care/terms_conditions.html. Member Prices are available to Hotels.com app users, Hotels.com Rewards members and individuals who unlock Member Prices by subscribing to Hotels.com by email. Available on selected hotels and selected dates only. Subject to full terms and conditions https://uk.hotels.com/customer_care/terms_conditions.html. Free cancellation on most hotels. Some hotels require you to cancel at least 24–48 hours before check-in. See property pages on our app for details.

The Hotels.com app uses information for analytics, personalisation and advertising. By downloading our app, you agree to our privacy and cookies policies https://uk.hotels.com/customer_care/privacy.html

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Screenshots

User Rating

4.72 out of 5

6,916 ratings in New Zealand

5 star

5,496

4 star

1,099

3 star

184

2 star

1 star

Ratings History

Reviews

Bad when travelling

The app doesn’t save your booked hotels, so you need wifi/data roaming to be able to get reservation numbers or addresses. All the app wants to do is get you to book hotels, not help you get to, or find information about your bookings. Infuriating.

Easy to use

Only started to use this type of booking last year after always doing it via Google in each town I wanted to stay, the App is easy, enter the town or city and there’s loads of options to choose from. Easy billing and reprint when claiming expenses back for work etc.

Excellent Customer Service

Very tidy & clean hotel, the staff are friendly and helpful. The food was delicious.

Annoying

Incessant notifications on my phone that are impossible to clear

Very clean and tidy

The bed is a little hard Not enough towels in bathroom and the kitchen cupboards are low I hit my head a few time Otherwise it is in a great location, spacious room and great service

UNUSEABLE

Very poor and slow connection. Practically UNUSEABLE. PLEASE RETURN THE OLD APP. OTHERWIISE WOULD YOU ADVISE AN ALTERNATIVE BOOKING COMPANY PLEASE.

Very poor service

Phoned them up at the request of the hotel to arrange more costly room and they came to the conclusion after half an hour that the answer was for me to phone the hotel back.

Can’t find a customer service number

I can’t find someone to help me.

Not as good as before

Lost points Can’t change currency Clunky Thinking of deleting

Bad experience on Ap

Hotels. Com is brill. This Ap c**p. Won’t let me log in with existing brilliant account. Heading back to url

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Norway Travel	6
Top Free	Denmark Travel	6
Top Free	Sweden Travel	7
Top Free	Turkey Travel	15
Top Free	Finland Travel	15

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