du

App is in an infinite loop “Please wait”. It doesn’t open on iPhone 13 Pro

After some updates the app goes in an infinite loop and never opens on the iPhone 12 Pro

I need wait for a long time to do something, to much slowly

Eu contratei um pacote internacional por 3 meses Viajei, cheguei no país e não funcionou

Horrible customer service! Very difficult to reach to somebody who can help us on troubleshooting. Always filter the call to an electronic call which makes the process very slow.

I made a quick pay for the wrong number and there is no way to cancel it, terrible UX, what is the point of having an app then?

Takes so long to open the app. Always crashed!! Popr customer service!!

Shocking service in the store and via management follow ups - never calls back - close complaints with out follow through - just from my experience that’s recorded already

Be ware of the dirty trick Du is doing. I was away on a business trip. Du rep contacted me since my plan was about to expire. He scheduled an attendance / service - I asked to continue with same plan. Service person had convinced my wife to sign for one more contract with higher fees - that i did not ask for. And now - very convenient for Du- 2 accounts to pay for; in single line

all time