du

My app stopped working when my contract finished. Won’t let me login. I did all updates but it doesn’t work. I tried using the bot support but it can’t help. I asked 40 times to be moved to a human and it didn’t transfer me. I called CS and they couldn’t help. I went to the store and they fixed it temporarily but it broke again a couple weeks later. Depending on who you talk to at Du will give different reasons on the issue. So tired of fighting. Going to close my account and move to Virgin instead.

Too bad to see this from du .. app is not rested its always in loading state .. once in a while it worked

Just impossible to talk to anyone and their chat it is 2010 advanced 😳

Never use this company! Work with Etisalat. Their support is terrible and they steal your money. Tania Chakraborty from the field coordination was the worse support person I ever worked with.

They make you pay for Data when you recharge your data the whole amount goes automatically to “balance” but not data without any warning. Then you have to put more money to actually buy data

Great app

Please solve the problem as I paid 140Dhm 3 days ago

Stop doing that. Thanks UAE. BB

I couldn’t find the option for buy bundle and I can’t purchase any data!

The app is poorly designed and the service is just terrible.