GetTransfer: Transfers & Rides

Our transfer from Lyon to Les Menuieres was cancelled 10 hours prior to departure, the alternative service offered was €680 more expensive…… We specifically stated we were travelling with a 3 year old, however a child seat was not provided. Having read multiple reviews regarding this platform I would avoid them at all cost.

The driver didn’t show up at Malaga airport and no alternative transfer was offered by this company. We in the end were 2 hours waiting for nothing. They tell you that you get your money back but that is absolutely not the case. When you keep asking them to pay you the money back, they keep refering to their t’s&c’s paragraph 3.4 and the covid situation. They really don’t care for you as their customer and do not take any responsibility for their drivers.

Got scammed for €92,- taxi didn’t show up and 1 minute later when you couldn’t cancel anymore he called off so you can’t get a refund.

Na ruim 2,5 uur vertraging wel even moeten wachten op de taxi. Chauffeur had al gebeld en gesmst. Uiteindelijk goede afspraak kunnen maken. Terugreis stond de chauffeur ruim op tijd in de lobby van het hotel op ons te wachten. 👌

Gebruik deze app niet. Wanneer je een rit annuleert houden ze je geld. Dit staat er niet bij als je de rit boekt, dan staat er alleen dat je je geld terug krijgt. Wanneer je de algemene voorwaarden bekijkt kom je er pas achter dat het geld op een account blijft staan. Je wordt erin geluisd.

Booked a transfer, flew in earlier then expected, called driver: he would not come. His car was broken. Money was already paid. Called gettransfer 3 times. No help. Now 11 days later still no reimbursement. Crooks. Don't use this app. Read Internet reviews. Why so many stars on Apple store. Why can't I file a complaint with apple?

Prima taxi busje met zeer vriendelijke chauffeur. Perfect op tijd!

Please be aware of this company. They are not reliable and cancelled our transfer 3 hrs before our flight took off. They did not provide an alternative. And even after filing multiple complaints, they refused to refund the money paid for the transfer. I definitely do not recommend.

Was perfect very friendly and nice conversation 😊

Vanaf telefoon geregeld, duidelijk prijs vooraf, meerdere aanbiedingen, netjes en uitstekende communicatie.