Be aware of scam
They don’t have the best price. You cannot find any supporter for help, only Ai and stupid chat bot. I had contacted them through the email for a week and didn’t receive any response. Please don’t trust them.
Yes, Headout is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ Warning: Multiple users of Headout have mentioned scam or fraud. Investigate thoroughly before using this app.
Headout is free.
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4.61 out of 5
57 ratings in Hong Kong SAR China
They don’t have the best price. You cannot find any supporter for help, only Ai and stupid chat bot. I had contacted them through the email for a week and didn’t receive any response. Please don’t trust them.
No one pick up hotline after 10 attempts of calling. ApplePay authorised payment but no ticket received after one hour! Very poor. Will not use again.
I downloaded this app to make my travel in Europe easier when buying tickets for events and it did the complete opposite. I bought tickets but they never showed up on my app afterwards. I had to contact customer service and they had no idea what went wrong. They promised to email me back within 48 hours and nothing. I actually had to REBUY the tickets in person. Then I had to contact my bank to dispute the charges the app did. I had to do all this while on vacation. If you like wasting your time download this app please.
I used Headout to book tickets to an attraction. My tickets through the app showed an attraction open/close time that weren’t correct and therefore I missed my opportunity to use my tickets. Upon contacting customer service, I got the run around for two weeks before I got a response. Their response was that they can’t offer a refund which is absolutely ridiculous. I will not be using Headout again and I’d urge others to reconsider.
I downloaded this app on the 10/18/24 and never opened it, on 10/21/24 my card was charged $86.40 and I’ve yet to use this app…needless to say it won’t happen again!
Received my tickets and code for audio that I purchased for Acropolis tour. Audio code provided did not work. Contacted for help, was told they would reply in 24 hours. It’s been 3 days with no response. Tried to use chat feature for immediate help, this did not connect me to anyone. Had to do the tour with no audio guide as we had a set time and couldn’t change. Would not use again. Edit: It’s now been over a month and I finally got someone to reach out. They want to resolve the issue. Are you going to fly me back to Greece for another tour? Too little and FAR too late to respond.
This was the worst experience I’ve had with this type of app. There is NO support and the app misrepresents where you can and cannot Go.
Do not purchase any tickets through this site they take your money but do not bother to follow through with the purchase of your event tickets. Buyer beware
This app adds on fraudulent up charges that don’t exist at the site and sells fraudulent tickets. It’s too risky for vacation when you’re trying to get into an attraction. Do not use.
horrible horrible HORRIBLE experience everytime I’ve used this app. Customer service is very awful and refuses to listen to their customers, leaving them on the line until you hang up. It’s just plain disrespectful and childish the way they handle any refunds/conflicts. Steal money from families even if the purchase was fraud. Horrible do not trust this company 0 STARS IF POSSIBLE.
Chart
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Category
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Rank
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Top Free
|
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41
|
Top Free
|
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42
|
Top Free
|
|
53
|
Top Free
|
|
54
|
Top Free
|
|
59
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