Headout: Travel Experiences - Reviews, Revenue and Downloads - Apple App Store

Description

A world of endless adventure awaits. A world that’s yours to explore. Your gateway to happiness? Headout.
Our mission? To unlock this happier world by connecting high-quality live experiences with people all over the globe. Whether you’re about to embark on a wild journey to a new city or are on the lookout for a thrilling escapade in a town you’ve been to many times before — we’ve got a curated collection of experiences that are just for you!
Think of us as your enthusiastic partner in fun. From champagne atop the Eiffel Tower to watching Formula 1 cars whiz by in Singapore, head out now and explore our world like never before.
- Join 18 million+ guests who’ve experienced the world with us
- Get access to over 10,000 experiences in 250+ cities
- Take your pick from exclusive offers & deals on last-minute tickets
- Change in plans? Don’t worry, our experiences offer flexible cancellation
- Book now, go whenever! With the ability to book tickets for later (yes, for real) – all you need to do is tap, tap, and go!
Hear it straight from our guests who’ve lived it.

“Purchasing the tickets to Dream World, on Headout was a fantastic decision. The booking process was smooth and straightforward, and I was able to easily select the date and time that suited me and my family best. At Dream World, not only did we breeze through the crowds, but it meant we we sure of getting entry into the theme park, especially with two children - both under the age of 8 years - eager to start exploring the park without any delay or drama! Buying the Dream World Visa gave us access to (almost) all the rides so with the wrist band on us, we went straight through without having the hassle of looking for change/currency at each ride. All in all, it was a stress-free and wonderful experience!”

“Book and pay a ticket and pay in the app with just a few clicks. Tickets do not have to be printed out and can simply be shown digitally in the app. It couldn’t be easier.
Everything went well on site. Versailles was breathtaking!”

“Through a different provider, I had a trip cancelled last minute the day before and was able to book on to this tour late in the evening the day before. Tickets and confirmation of collection point were clear and the tickets are very easily available on the app. We were picked up at the pick up location on time, and our guide met us and explained what the experience would entail and the time scales. I think our guides make was Raphael, he was very knowledgeable and gave us a very detailed explanation of Krakows history as we were driving through Krakow towards Auschwitz. Showing us all the landmark buildings and their history along the way. Very easy to understand and communicated very well, and very passionate about education us all on Polish history. Very happy with this service and would recommend using them to book tours through.”

We’d love to hear your thoughts, feedback, suggestions, and even your fun adventure stories! Feel free to drop us an email at [email protected] or tweet us @headout. We’re all ears!

Got queries? We’re here round-the-clock for you! Our 24*7 support centers are just a chat away on www.headout.com.

Hide.. Show more..

Screenshots

User Rating

4.57 out of 5

298 ratings in Singapore

5 star

235

4 star

3 star

2 star

1 star

Ratings History

Reviews

Avoid this platform

A platform of using hidden policy terms to profit , gross.

unhelpful support chat

i was at the entrance of my activity having booked the tickets with headout but i never received my tickets. when i contacted them through the support chat, it took me 10 minutes to get connected with an agent (by which time i was already late for the activity) and was told i will receive the tickets in my email in 10 minutes. however, the agent quickly backtracked and said that they were unable to send me the tickets due to technical difficulties. i could have saved 20 minutes if they had not falsely told me that i would eventually receive the tickets. overall slow responses and nonfulfilment of what was promised.

Worst service ever

I booked a reservation for National Palace of Peña. I had to change the timing and date of the booking. I contacted Jeanette about 3 times through the Headout website who said that the tickets will be sent within 20min. However, to no avail, the tickets never came through. 2 days later, I emailed customer service. They said the same thing that the tickets will come through within 20min but it never came. They keep telling their customers something that won’t happen. Horrible service. I shouldn’t me chasing them to do their job.

too disappointed

don't think this app useful, the service kept making the mistakes when I approached. Not getting my refund back too even after many times of customer service due to the mistake they made.

Booking cancellation

App cancellation has strict requirements to follow for cancellation even though I have contacted the shop directly. Hera(the operator) that attended to the app chat, did not even bother to link up with the shop to facilitate. App doesn’t even gives any discount but just a platform for booking. Defeats the purpose totally. Totally bad bad experience.

Poor descriptions and warnings

Example: I booked Madame Tussaud’s for 2 tickets but turns out each ticket admits 2 adults - nowhere in the description is that mentioned. I booked national gallery Singapore and it says *after* I booked that this ticket is for foreigners only. Can feel pretty bait and switched on this app.

Very troublesome to buy ticket!

Need to send card and ID info , wait for almost 30 mins to get ticket. Will uninstall it after first try.

Terrible experience booking. Booking confirmed then cancelled

Terrible experience! Booked on their website which was done. Then when i successfully booked through this app, they emailed to say that its no longer available. My credit card was already charged. Just remove it from the app and website if the tour is no longer available..

3 hours after purchasing tickets to Singapore Zoo still no tickets sent through Email

Having received confirmation of payment, and being told tickets would be Emailed shortly, 3 hours later still no tickets. No customer service chat personnel to sort out. Will have to buy more tickets when I arrive at the zoo. Useless app. Don’t use.

Booking with Headout

Excellent booking company, reliable, easy steps. Highly recommended

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Portugal Travel	48
Top Free	Australia Travel	56
Top Free	Romania Travel	56
Top Free	Chile Travel	62
Top Free	Ireland Travel	62

View All (57)

Keywords

Name	Reviews	Recent release
Viator Tours & Experiences Plan travel experiences	20	1 week ago
GetYourGuide: Travel & Tickets Experiences for your next trip	22	1 day ago
Visit A City Your personal travel guide	14	6 days ago
Rail Europe - Formerly Loco2 Train Times & Tickets Booking	1	4 months ago
Tiqets - Museums & Attractions Best travel app to buy tickets	10	1 week ago
POPGuide	0	3 weeks ago
Clio Muse	1	7 months ago
N/A/ N/A/	0	2 days ago
Nannybag - Luggage Storage Luggage storage everywhere	0	1 month ago
Key tours Key Tours S.A	0	1 month ago

Name