Same bug for years
Whenever I connected two device, it never work properly and never show in the app once I reconnect. Always stuck with one device
Yes, Sony is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Sony app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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4.4 out of 5
3,477 ratings in Hong Kong SAR China
Whenever I connected two device, it never work properly and never show in the app once I reconnect. Always stuck with one device
app的連接極差
I am a new user today but the app always have network error today. I tried very different networks and it is not working. I can’t use my new EarPods! Sony, could you fix the problem?
Ongoing trouble with headphones switching to silent if I gulp or try to sing or talk. Can reinstate with clicking the bottom button but that is not the point At less frequency but enough to be irritable. The Bluetooth switched off and difficult to restore unless disabling and reconnecting. One week ago the right speaker has ceased to work. No idea how to troubleshoot this. 05 Feb 24
unless you absolutely need to. Case in point: there’s a lot of complaints about the 2.0.1 firmware for the WF-1000XM4, specifically, how it’d cause the left unit battery level to drop to empty abnormally quickly, even from a full charge. Those complains have been around for years. I figured, it’s been so long, surely Sony would have fixed that, right? I mean, it was their flagship earphone. Nope. Updated my XM4 to 2.0.1 and I still got hit with the battery drain problem. Sony don’t care.
I tried to Sign in with Apple ID, I don’t know why it will continue to asking my details and set up password. Although I’m fine with this, turns out I typed everything, it shows me ERROR without proper explanation. I already retry once again and for now I just give up. Useless !
This is extremely not user friendly. It can identify my WF-XB700 to connect. Uninstall and install few time still not working. Useless app
Unable to link with iphone15 pro max
after updating both the app and my sony account information, I still can’t log in to my account on the app
When the program is opened, it will soon be automatically forced to close, which cannot be used at all, and the headphones cannot be updated.
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8
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