Text not selectable within ticket
Can't use this app. Have to open the mobile website every time because of this.
4.62 out of 5
170 ratings in India
Can't use this app. Have to open the mobile website every time because of this.
Really liked the concept of Zendesk having an app. While, it offers more of basic functions right now, I really hope it is able to incorporate more features from its web counterpart. Most awaited, the Customer Satisfaction scores.
This is good for general purpose for L1 team to update tickets quickly but at an admin level there is nothing much that one can achieve.
When I open a ticket and reply back and change status, clicking the cross button does not close the ticket and gets me back to dashboard. This is happening everytime. Please fix this small annoying issue as I have to close the app every time i reply to a ticket.
The macros don’t seem to apply on the mobile App
I use 90% times to provide support to our customers.
Too many http redirect errors upon login
Have been using the app for years. Has improved a lot. Keeps getting more and more user friendly. Makes answering customers super easy and maybe even a little FUN!
Chart
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Category
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Rank
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Top Free
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200
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Top Free
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283
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Top Free
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355
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Top Free
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356
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Top Free
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374
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