UPS

The description should say enough…

App works really great! Registration was easy and it picked upped my tracking number easily. I live in South Africa and ordered from the US and the tracking info was nicely displayed! Great work people!!

Poor responsiveness and updates.

Download the app, go through the sign up process, get forced to read terms, accept, click next and then.....nothing. Monumental waste of time. Who is checking this stuff?

Doesn't work, stuck on location screen

The app is absolutely useless. It keeps saying my password is incorrect, I tried doing the reset password process, I made a new password and it still says its incorrect. I tried making a new account with a different email address. But, it tells me the username Im picked is already in use. So, I tried just hitting random letters and it still says its in use. I did that 3 different times and still said the username is already in use. So, dont waste your time. I’ve stopped having things shipped by UPS. All because a driver left a missed delivery notice but didn’t write or check any boxes on it. I tried calling customer support bit since I dont know who is sending me a package or the tracking number, I cant get through to a real person. And, the people who answer their facebook page are just as dumb as the app. UPS has lost all my business. A

Used to work. Now it no longer allows me to log in but I can still on the website. So it’s the app that is the problem not username or password.

Wanted to find a UPS store. Had to use the mentally challenged bot. No listing in app. Finally got an address. No built in map link. It probably wasn’t a good idea to have a 5th grade coding bootcamp class write the app. Actually a 5th grade class would do a better job. Must have been a Pre-K project.

This app is probably the worst app to be designed and developed. All links lead to the same couple of pages and the need to login after every new page is asinine. The main website isn’t any better.

Horrible software development all around. Worst user experience ever.