Rentalcars.com, autoverhuur

Still no dark mode

De app kan de boeking niet vinden, lukt wel via website. De zoek en boek functie van de app werken oké.

Cannot see the 3 (!) boolings I have and NO reply from the help desk!

Very unhappy with customer service of this company. Once and never again.

Im done with the app used my laptop wayyy better On the app it keeps saying “ something went wrong “ Then I have to start over again…

All my bookings suddenly disappeared. Cleaning, deleting, re installing did not help. Called and emailed with Rentalcars.com but no one has been able to help me out. Was a loyal frequently travelling customer for years. Am now to stop using their services

App werkte altijd perfect. Maar de laatste tijd zijn de boekingen niet meer zichtbaar in de aap. Als ik een boeking wil wijzigen herkent de app mijn bevestigde boekingsnummer ook niet.

Verzekering afsluiten noodzakelijk maar uitbetalen bij schade zit er niet in! Ik wacht al bijna 1 jaar op afhandeling

Constantly asked to do “I’m not a robot” tests to the point that I’m booking on Kayak instead. Also the flux of prices ($100+ difference) just based on the country residency and currency I selected are outrageous— it’s clear price gouging. You’re better off booking elsewhere to avoid being ripped off

I booked a car via this app on Avis/Budget, but then when I got there to pick up the car they told me they don't accept “digital bank” cards, not due to some technical problem as they refused to even try, more like some high street bank lobby/agreement. They told me this was on their terms of service, but it doesn't show on rentalcars agreement. So I asked them to cancel the reservation and they couldn't as it was made via 3rd party, I contacted rentalcars and they said they couldn't cancel as it was already the time for pick up and they only refunded the insurance. So I ended up wasting time and money with this app. In the end, I went directly to Sixt, which gladly takes “digital bank” cards, with zero issues. I will never rent a car via 3rd party again, if something goes wrong they are useless and add a layer of complication, and refuse to take any responsibility.