4.71 out of 5
500 ratings in Australia
Great concept but app is super glitchy and often results in lost data. Won’t let you skip exercises - will glitch and take you back to it. When swapping exercises you can’t just choose your own, you can only pick from what’s in against that exercise as a swap. Sometimes just closes and loses all data from that session … so good concept but can be frustrating…
I am sad to have to write this review but since the start of the year I have been very patient with the team. I paid for their annual plan but it all started from my loss in history (my weights were not saved). This has been ongoing issue. Then I noticed my plan for the upcoming week is the same as the current, but so were the rest of the weeks. I reached out to them and said it will be passed on to the dev. 1 month later there was nothing resolved, nor did they even try to fix it week by week. I am disappointed because if they can offer a yearly plan then we can all assume that everything has been planned ahead or should be running smoothly. Absolutely love the trainers, but very upset with how the app has been.
The content and workouts are pretty good. However the app is glitchy and inflexible when trying to switch between workouts. The worst part is the customer service - good luck trying to cancel your subscription. It takes up to 48 hours to cancel the subscription and on a 7-day free trial, you’d have to cancel by day 5. Customer service is appalling.
Love the workouts and trainers but I have had nothing but problems with the app. SO many glitches and when I contact them it takes over 2 weeks to get back and no improvements. I won’t be renewing. They should invest in getting the app right before getting anymore trainers.
I have just completed my 14 day trial and was not happy with the app so emailed them many times to tell them I did not want to take up the yearly membership. I only heard back from them once! Today the money was taken from my account even after saying I didn’t want the app. Very bad business approach. I have emailed them again but will probably not get a response. Now I will have to fight to try and get my money back. Very unhappy with this company. Don’t buy the app!
The new update has been frustrating - I keep getting asked to subscribe even though my subscription is still active. You can’t swap exercises during the workout without losing resetting the time.
Absolutely hate that my music will not maintain volume as outside the app and there’s no way to stop that happening?! Seriously. Do not buy this app until MAJOR updates have been completed
The new version is no where near as good as the original one, I don’t recommend this one, you can’t swap out exercises, nor can you change the order, which makes it highly inflexible.
Preferred the old app version sorry to say Jess. The simplicity is what drew me to love your app in the first place, easy to manage loved the 12, then 15 reps, how you could see and select the whole workout and past reps and weight and also how it had more lower body then top body ratio. The New 2.0 is very analogue unfortunately, more technical machine type workouts which I lack here, if you won’t to skip to an other workout because the machine is occupied you can’t like the older version, you can’t see previous reps/weight, more upper body and doesn’t allow to swap exercises if needed compared to the older version. Love you guys, though this new version was just not a winner for me.
I absolutely love the programs available but the app is the reason I won’t be renewing my membership. Some of the biggest frustrations I’ve found in the last 24 months are: - No improvements to the app in 2 years! - You can’t reorder the sequence of the exercises to better suit your own flow - If you replace an exercise, the app becomes glitchy and you can’t update your stats. - Apps like Nike Training have the ability to recall user preferences for future exercises. This one doesn’t. - Everytime you open the app, you go through all the intro stuff. It’s almost like a lag. I really hope there are significant improvements in the app because the workout programs are great and straightforward.
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Chart
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Category
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Rank
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|---|---|---|
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Top Grossing
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62
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Top Grossing
|
|
63
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Top Grossing
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87
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Top Grossing
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88
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Top Grossing
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88
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