4.73 out of 5
634 ratings in Austria
Support is absolutely incompetent in solving issues with adding international cards. They just copy paste the answer that bla bla bla we accept 3 major cards. I tried to add card 5 times. It didn’t work, it also didn’t work with apple pay. I asked the support to check the issue aaaand they asked me add AED card. Well, thank you. Will just quickly fly to Dubai to open a card for your app 🤷♀️
Ich hatte in der App eine Kostenlose Fahrt per Gutschein. Der Fahrer ist 12 Minuten zu früh gekommen und hat mir dann erklärt, er sei jetzt zum zweiten mal hier, die gratis Fahrt sei verfallen. Ok, ärgerlich, aber ich musste zum Flughafen. Beim Flughafen stand das Taxameter auf 14,50 AED. Ich wollte dem Faher 15 Dirham geben, aber er wollte plötzlich auch die 12 Dirham von der gratis Fahrt. Da habe ich Ihm erklärt, dass ich diese 12 AED ja niemals hätte bezahlen sollen, das war ja ein Gutschein. Half alles nichts, der Fahrer wollte die Kohle. Er rundete den Betrag dann nochmals von 26,50 auf 30 Dirham auf. Mir gehts nicht um die paar Euro, aber wenn jeder Tourist so abgezogen wird, ist das einfach nur traurig. Deshalb: Nie wieder Careem.
Die App sagte 80AED und der Fahrer wollte 200AED haben, worauf hin ich ausgestiegen bin. Obwohl ich den Vorfall beim Help desk gemeldet habe, durfte ich dann noch Stornogebühren zahlen.
Unfortunately the GPS tracking is quite bad. the car randomly hovers over the map, sometimes just goes around the roundabout 10 times etc. Another thing is that many drivers ask you to come to his location even though we are the paying customer and as a tourist dont really know the way and with bad GPS tracking it is even more confusing😕
No support no reply waste of my time and money
Map zoom function is quite awful and doesn’t support a zoom which stays. If the driver is near the auto zoom aldehyde resets and that’s why you can’t follow the driver if nearby. Other apps don’t have this issue
بعد عشرين سنه من اخر زياره لبغداد جيت لبغداد و استخدمت تطبيق كريم ، التكسي وصلت للموقع خلال دقيقتين والسايق كان شخص جيد و خلوق اتمنى لكم التوفيق و اوصى باستخدام تطبيق الكريم لكل شخص يجي من السليمانية لبغداد بدون تردد
Ladies and Gentlemen Your system is wonderful. The only thing about it is that it's not easy for the new users to understand and mistakes happen. I had problems ordering a taxi yesterday. I accidentally reserved 5 times without xzi knowing that I ordered because the reservation was not confirmed! In the morning there were 5 limousines in front of the door. It said I had to pay all, at least the amount shown on the taximeter for waiting etc. I called Careem headquarters and explained my problem. The gentleman on the phone informed me that they would charge me for the waiting times for all vehicles and credit them back to me in the app. I hope that's exactly what happens! Best regards Shahbaz Jalali Karschweg16/ Top 17, A-5026 Salzburg
I got a WELCOME40 voucher discount for the first ride booked with careem application for a Hala taxi and I booked it accordingly. The taxi drivers said to get he does not know about that and he charged me the full price at the end of the trip. Ridiculous.
The app is charging you twice when you choose a payment method - cash. I have this app on my both phones (different accounts) and on both I have an outstanding amounts for no reason!! I have paid to drivers in cash, but it could be observed in the app!! Return my money!!
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Category
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Rank
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Top Free
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1
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Top Free
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7
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Top Free
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7
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Top Free
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11
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Top Free
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15
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1
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3 weeks ago |
