Careem – rides, food & more - Reviews, Revenue and Downloads - Apple App Store

Description

Meet Careem, the everything app for your everyday needs. Rides, food, groceries, payments and more.
Unlock unlimited savings and exclusive benefits with Careem Plus.

Yalla, simplify your life with a tap.

Careem Plus
If you’re looking for value and unlimited savings, this subscription is for you. Save AED 200+ every month and unlock unbelievable benefits on rides, food, dining out, groceries, cleaning, plus more!
*Now in Dubai and Amman only, coming soon to more cities

GO anywhere
Book a ride or schedule a pick-up for later with affordable and comfortable car types - including city to city*, Hala taxi or local taxi services*. Or explore the city on two wheels with Careem Bike*! Enjoy instant 10% credit back on 10 rides with Careem Plus.
Explore our ride services: Hala taxi | Comfort, Executive, Premier rides | Careem Bike | Car Rentals
*Services and Careem Plus benefits vary from location to location

EAT everything
Get your favourite food delivered on time and straight to your door. Customise your order to your liking, and track your food delivery in real time. Or discover Dubai’s finest restaurants with Careem DineOut.
With Careem Plus you can skip the delivery fee on food and enjoy special discounts on dining out.
Explore our food services: Food delivery | CareemDineOut
*Services and Careem Plus benefits vary from location to location

GET anything
Get your groceries delivered in a flash with Quik Groceries and enjoy no delivery fee with Careem Plus.
Book everything from home cleaning to laundry, tickets, salon & spa services and more with just a tap.
Explore our services: Quik Groceries | Laundry | Home Cleaning | Tickets | Salon & Spa | Delivery
*Services and Careem Plus benefits vary from location to location

PAY anyone
The easiest way is Careem Pay. Send money abroad, pay your bills, split the check and more, with just a tap.
Explore our services: Send money | Split Bills | Bill Payments | Global transfers
*Now in UAE only, coming soon to more countries

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Screenshots

User Rating

4.67 out of 5

449 ratings in Czechia

5 star

390

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3 star

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1 star

Ratings History

Reviews

Stock of groceries is often unavailable

And there seen no improvement for many months.

Do NOT use as a tourist. Get a recommendation from your hotel instead.

I've had extremely negative experience using this app. We booked a trip to the airport for our morning flight. The pickup time was set to 3am and I charged Careem credits explicitly so I didn't have to use cash and deal with scammer taxi drivers. Our driver called me at 2:55 claiming that he needs a payment in cash and that it'll be 100Dhs instead of 50-73 which was the range the app listed. What I didn't realize at the time was that the app was already charging us the Careem credit so the driver was trying to scam us into double paying. We needed to catch our flight so I agreed but said I needed to withdraw from ATM at the airport. The driver proceeded to drive us AWAY from the airport looking for ATMs because I refused to pay a large withdrawal fee at the one where he stopped for us. When I found out he wasn't going to the airport I threatened to call support and police at which point he finally turned around. At the airport I found out he was trying to double charge us the entire time. I contacted Careem support with this case and they did not react. Stay away from this app. Let your hotel arrange a driver with pre set price instead.

Awful experience

Driver marked as Arrived, however not to where he was meant to pick me up. Kept chatting with him for 10min asking him where he is, even sending him pic showing him where he’s meant to be, he just cancelled the ride without my knowledge or agreement, making my account outstanding and unable to book another ride! Support not responding even 6 hours and 4 messages later - no one answered or dealt with the issue, I am still unable to book a ride and go where l was going. Just awful experience - with the drive and non existent customer service

Worst customer service ever

Book your taxi via different providers, Careem is the worst service ever

Cancellation button missing

I can not find a button for cancelling a plus subscription.

Lost money and uncompetent customer service

I ordered a taxi that didn’t come to my location and it was driving around instead, the driver didn’t reply to any of my message where he is. After 15 minutes of trying, waiting and searching I gave up and caught taxi on the street because I really had to go. Btw normal taxi was 70% cheaper!!!! The customer service was absolutely horrible and refused to refund my money or get me some voucher. They were constantly ending the chat in the middle of conversation. Please don’t bother to use this app and take normal taxi.

Scam

I was using careem for years, Im done with this app as they charge me more money for fault of their captain which drive me in wrong location and I almost missed flight! Never again!

User abroad unable to cancel subscription because of “technical glitch”

I am abroad and would like to cancel my Careem+ subscription but the app won’t let me because I allegedly don’t have internet access (of course I have internet, how else would I write this review?)

Very poor experience

2 worst ever experiences: first, the taxi driver went to a wrong place (wrong guidance by the app?) and asked me to cancel the trip and then the support didn’t return me the money citing some absurd regarding not having a local phone number. Second, the same car has been assigned to me and another rider - surely an IT mistake! Both cases are from April 5th.

Stock of groceries is often unavailable

And there seen no improvement for many months.

Store Rankings

Chart	Category	Rank
Top Free	United Arab Emirates Travel	1
Top Free	Egypt Travel	7
Top Free	Kuwait Travel	7
Top Free	Pakistan Travel	11
Top Free	Saudi Arabia Travel	15

Chart

Name	Reviews	Recent release
Dubai Metro Interactive Map Map and Route Planner	0	4 months ago
Jeeny - جيني Book the most affordable ride	0	1 week ago
Ego \| The Ride Hailing App Safe, Quiet & Affordable Rides	0	1 month ago
invygo - monthly car rental Hire in UAE, KSA and Qatar	0	1 week ago
DTC	0	3 weeks ago
Jeeny - for Drivers	0	4 weeks ago
Rekab Solutions Company On-Demand Transit in KSA	0	1 week ago
Saudi Ride Hailing : Kaiian Ride in 60+ cities in KSA	0	1 month ago
Obr	0	4 months ago
S'hail	1	3 weeks ago

Description

Screenshots

User Rating

Ratings History

Reviews

Stock of groceries is often unavailable

Do NOT use as a tourist. Get a recommendation from your hotel instead.

Awful experience

Worst customer service ever

Cancellation button missing

Lost money and uncompetent customer service

Scam

User abroad unable to cancel subscription because of “technical glitch”

Very poor experience

Stock of groceries is often unavailable

Store Rankings

Ranking History

Category Rankings

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