Careem – rides, food & more - Reviews, Revenue and Downloads - Apple App Store

Description

Meet Careem, the everything app for your everyday needs. Rides, food, groceries, payments and more.
Unlock unlimited savings and exclusive benefits with Careem Plus.

Yalla, simplify your life with a tap.

Careem Plus
If you’re looking for value and unlimited savings, this subscription is for you. Save AED 200+ every month and unlock unbelievable benefits on rides, food, dining out, groceries, cleaning, plus more!
*Now in Dubai and Amman only, coming soon to more cities

GO anywhere
Book a ride or schedule a pick-up for later with affordable and comfortable car types - including city to city*, Hala taxi or local taxi services*. Or explore the city on two wheels with Careem Bike*! Enjoy instant 10% credit back on 10 rides with Careem Plus.
Explore our ride services: Hala taxi | Comfort, Executive, Premier rides | Careem Bike | Car Rentals
*Services and Careem Plus benefits vary from location to location

EAT everything
Get your favourite food delivered on time and straight to your door. Customise your order to your liking, and track your food delivery in real time. Or discover Dubai’s finest restaurants with Careem DineOut.
With Careem Plus you can skip the delivery fee on food and enjoy special discounts on dining out.
Explore our food services: Food delivery | CareemDineOut
*Services and Careem Plus benefits vary from location to location

GET anything
Get your groceries delivered in a flash with Quik Groceries and enjoy no delivery fee with Careem Plus.
Book everything from home cleaning to laundry, tickets, salon & spa services and more with just a tap.
Explore our services: Quik Groceries | Laundry | Home Cleaning | Tickets | Salon & Spa | Delivery
*Services and Careem Plus benefits vary from location to location

PAY anyone
The easiest way is Careem Pay. Send money abroad, pay your bills, split the check and more, with just a tap.
Explore our services: Send money | Split Bills | Bill Payments | Global transfers
*Now in UAE only, coming soon to more countries

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Screenshots

User Rating

4.66 out of 5

4,031 ratings in Australia

5 star

3,376

4 star

326

3 star

108

2 star

1 star

184

Ratings History

Reviews

Bad customer service

Very disappointing customer service The app is very misleading, I was overcharged and its been a month I’m still chasing for my money and no one cares to respond

Missing items are never reimbursed

If your missing anything from your order, or receive a bad or wrong order… tuff luck! They don’t respond or reply.

Decent

Cheaper than Uber

Hiding where to cancel subscription

Hiding where to cancel subscription. Absolutely not easy to find. Understandable. You make money with us. But make it easy. I’m not in the country all year long.

👍

Pathetic service

And their ads are related to politics which is really not professional

Points earned

The points one earns are not easily visible and insufficient information on how to use them. I only came across them by chance the day after departure Dubai. Ideally there should be a prompt in the booking a ride payment page asking if you want to redeem any points for that booking as found on many other apps. The validity is rather short especially as many tourists use this and are unlikely to return within a month or 2. Furthermore most tourists won’t have accounts in middle eastern countries. The points should be able to be refunded into the credit card or whatever account the funds are usually billed to

New version update so many problems

This new updated version so many bugs are there, and you have no where to submit the problems

Wasted 1.5hrs for nothing

Ordered from a restaurant “La Mensa Restaurant”through Careem. Restaurant delivery estimation was in an hr and a half. Waited 1.5hrs. Received nothing. Called the restaurant, apparently my order was ineligible because I was outside of their delivery services. Called Careem. They cancelled my order and nothing else? Doesn't take back the TIME I wasted waiting for my order that was never being made - why did the restaurant ‘La Mensa Restaurant’ not cancel my order within the first 5 min of my order if ineligible? Ridiculous. Dont order through this restaurant and Careem does nothing to compensate for errors on their behalf.

No way of canceling subscription

I have tried disconnecting my card from your app but you guys are still charging me!! It needs to be simpler to cancel your Careem plus service. U go into manage payment and there is no cancel! This is unacceptable for a an app your size! The only way seems to be to call my bank to block you guys from my account. Overall very unprofessional from you guys. Do better!

Store Rankings

Chart	Category	Rank
Top Free	United Arab Emirates Travel	1
Top Free	Egypt Travel	7
Top Free	Kuwait Travel	7
Top Free	Pakistan Travel	11
Top Free	Saudi Arabia Travel	15

Chart

Name	Reviews	Recent release
Dubai Metro Interactive Map Map and Route Planner	0	4 months ago
ekar Self-drive mobility platform	1	1 week ago
Jeeny - جيني Book the most affordable ride	8	1 week ago
Ego \| The Ride Hailing App Safe, Quiet & Affordable Rides	2	1 month ago
DTC	0	3 weeks ago
Rekab Solutions Company On-Demand Transit in KSA	1	1 week ago
Blink KSA بلينك توصيل ركاب	0	1 month ago
Saudi Ride Hailing : Kaiian Ride in 60+ cities in KSA	1	1 month ago
Obr	0	4 months ago
S'hail	0	3 weeks ago

Description

Screenshots

User Rating

Ratings History

Reviews

Bad customer service

Missing items are never reimbursed

Decent

Hiding where to cancel subscription

👍

Pathetic service

Points earned

New version update so many problems

Wasted 1.5hrs for nothing

No way of canceling subscription

Store Rankings

Ranking History

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