Online payment not possible.
Not possible to register/pay with foreign credit card or PayPal account. Very complicated. Need to add a check-in bag but not possible.
4.45 out of 5
2,462 ratings in Sweden
Not possible to register/pay with foreign credit card or PayPal account. Very complicated. Need to add a check-in bag but not possible.
For some reason I cannot pay for selected seats with credit card nor Apple Pay. Apparently you need to have a us address which doesn’t make any sense. How am I able to PAY my seats if I’m heading to us??? Stupid.
The use of the top line of the iPhone to count down to boarding and keeping me up to date on status etc is absolutely genius.
To navigate!
When I’m playing the flight simulator and I’m approaching the airport, the plane randomly dives down, please fix this United
Traveling with my wife on UA923 LAX-LHR Saturday 23 apr. Were not able to be seated together.
The app makes you redo steps over and over, like scanning your passport multiple times even though it says it is going to save the information. Also, on my outbound trip from Sweden to the US, I couldn’t finish all the steps required and the airport staff told me it was because I was going from Europe to the US. Bortom line, the app can keep you busy with nonsense for hours and makes you feel that you have to make it work to be able to complete the journey. Adds stress instead of reducing.
Scanning passports does not work very well. No feedback when trying to scan, it could be better with some sort of feedback while trying. Perhaps being able to upload a passport photo would be an alternative? When scanning an additional passport it complains that names in passports are not the same as the names registered on the tickets, probably since the first and middle names does not have spaces in between on the tickets and therefor it’s not possible to add the additional passport. This should be an easy software feature update. It’s not possible to pay with an international credit card when adding baggage! My trip is an international trip with 3 legs ending in Europe, so you might think it would be possible to pay with an international credit card!
I spent more than an hour trying to select seats together and do online checkin and the app doesn’t accept and store parts of the information, including one of the seat choices . Very frustrating and aggravating!
App and instructions need updating. I, as a 30 year old had difficulty and cannot imagine a senior trying to use this app
Chart
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Category
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Rank
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Top Free
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7
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Top Free
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15
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Top Free
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19
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Top Free
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29
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Top Free
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|
35
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