Freshdesk

Estoy usando la versión free y por ahora me Sobra.

Not able to copy text within the App after iOS update 13.4

Sin más que decir muy pero muy bueno todo el sistema en su conjunto.

Please you have to fix the notification management!! I have to mark them as read even after having opened the posts themselves!

There should be an option to mute the app, so I don't need to constantly change the notification times

I've used this app and website since 2018. Often times I'm using it later in the evening and would prefer to keep the screen brightness to a minimum. There is no native dark mode or dark theme and the all white GUI is fatiguing.

It won’t hold my selection and there is no option to save my preferences

New version not Q/C’d. in iOS version, you cannot see the entire original ticket from sender once there is a response.

All not in your home country, all slow, and they stick to the corporate rules. Big business that doesn’t care about the customer.

Their website on the browser for the phone doesn’t display properly and isn’t scaled correctly. So you can’t physically do anything requiring you to use the app. However the app is unable to search for anything. Even if the title says “support” and you search for “support” the end result says “No results found”