Downloads
Revenue

Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Hide Show More...

Screenshots

Freshdesk FAQ

  • Is Freshdesk free?

    Yes, Freshdesk is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Freshdesk legit?

    🤔 The Freshdesk app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Freshdesk cost?

    Freshdesk is free.

  • What is Freshdesk revenue?

    To get estimated revenue of Freshdesk app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.76 out of 5

59 ratings in Argentina

5 star
52
4 star
3
3 star
2
2 star
1
1 star
1
Ratings History

Freshdesk Reviews

Not able to copy text after iOS update 13.4

ale90arg on

Argentina

Not able to copy text within the App after iOS update 13.4

Excelente

general sofape on

Argentina

Sin más que decir muy pero muy bueno todo el sistema en su conjunto.

Lack of functionality

CosmicKite on

Argentina

Please you have to fix the notification management!! I have to mark them as read even after having opened the posts themselves!

Nice ticket system

gmac1187 on

United States

Pretty convenient app for receiving and creating tickets. I am hoping to see a dark mode in the future and have the ability to save filters even after closing out of the app

Crash after last update

Braam on

United States

The latest update causes the iPad app to crash on open. Still works on iPhone but dead on iPad.

Useless App

Eisodos Zao on

United States

Why can't I put a ticket number in the search box and have it pop up immediately? Literally can't get ANYTHING done in this app while I'm on the road and am stuck constantly fumbling with the web interface.

Horrible

hdbdusiwns dh on

United States

The app is clunky and the the UI is bad. I am not able to access analysis for my team I am forced to use a laptop.

Great App get and check it out!

JuJu Ink on

United States

This cool app lets you do tickets on the go, in the office, and wherever else you could need to do business. It is the way I organize my life, business, and everything in it.

Saves me when I need to be on the go

hyding_inside on

United States

I work remotely, and have had to travel a bit lately, and when I discovered the FreshDesk app it totally changed how I am able to respond to tickets. It’s limited in some capacities for the phone compared to desktop (what app isn’t?) but this has been a FANTASTIC discovery of a work related app.

CTO

Romualdj on

United States

Works well

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
373

Freshdesk Competitors

Name
AWS Console
Intercom Conversations
Microsoft 365 Admin
Google Admin
App admin. Google Workspace
Spiceworks Help Desk
Manage your Cloud Help Desk
Zendesk Support
Soporte en cualquier lugar
UISP Mobile
Network Management Tool
Microsoft Azure
Azure – anytime, anywhere
Zoho Desk
Contextual Help Desk Ticketing
UniFi Access
Manage Doors Anywhere

Freshdesk Installs

Last 30 days

Freshdesk Revenue

Last 30 days

Freshdesk Revenue and Downloads

Gain valuable insights into Freshdesk performance with our analytics.
Sign up now to access downloads, revenue, and more.

App Info

Category
Business
Languages
Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent release
9.7 (1 week ago )
Released on
Apr 8, 2014 (10 years ago )
Last Updated
3 days ago