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Freshdesk
Published by: FRESHWORKS TECHNOLOGIES PRIVATE
Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
User Rating
4.62 out of 5
63 ratings in Switzerland
5 star
46
4 star
13
3 star
2
2 star
1
1 star
1
Ratings History
Freshdesk Installs
Last 30 daysFreshdesk Revenue
Last 30 daysFreshdesk Reviews
Great app to view and manage Helpdesk tickets!!
With this app you can view tickets, add notes, send replies and simply be on top of everything anytime anywhere!
Works as expected
Good to keep track of open tickets on the go.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
410
|
|
Top Free
|
|
435
|
|
Top Free
|
|
459
|
|
Top Free
|
|
489
|
Keywords
Freshdesk Competitors
| Name | Reviews | Recent release | |
|---|---|---|---|
PRTG - Monitoring
Für PRTG Network Monitor
|
29
|
1 year ago | |
Intercom Conversations
|
2
|
3 weeks ago | |
Microsoft 365 Admin
|
30
|
7 months ago | |
Jira Cloud by Atlassian
Track tasks, projects & work
|
20
|
3 days ago | |
Zendesk Support
Support – jederzeit, überall
|
2
|
20 hours ago | |
Pipedrive – Verkaufs-CRM
Lead & prospect sales pipeline
|
12
|
2 weeks ago | |
Zendesk Chat
Chat with customers
|
9
|
3 weeks ago | |
Microsoft Azure
Azure – anytime, anywhere
|
3
|
2 days ago | |
NinjaOne Mobile
All-in-One RMM Platform
|
0
|
2 months ago | |
Zoho Desk
Contextual Help Desk Ticketing
|
0
|
2 weeks ago |
Freshdesk Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE
- Languages
- English, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- Recent version
- 9.6.2 (2 weeks ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States, United Kingdom, India, Germany, Canada, Australia, South Africa, Brazil, Mexico, Netherlands, Sweden, France, Italy, Vietnam, Spain, Nigeria, Chile, Philippines, Norway, Colombia, New Zealand, Switzerland, Turkey, Saudi Arabia, Argentina, Belgium, Russia, Austria, Egypt, Denmark, Malaysia, United Arab Emirates, Poland, Thailand, Israel, Indonesia, Czechia, Ireland, Greece, Singapore, Portugal, Hungary, Dominican Republic, Hong Kong, Romania, Ukraine, Finland, Japan, Pakistan, Peru, Ecuador, Kuwait, Taiwan, China, Lebanon, South Korea, Azerbaijan, Algeria, Kazakhstan, Belarus
- Last updated
- 2 weeks ago