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Freshdesk
Published by:
FRESHWORKS TECHNOLOGIES PRIVATE
Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
Freshdesk FAQ
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Is Freshdesk free?
Yes, Freshdesk is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Freshdesk legit?
🤔 The Freshdesk app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does Freshdesk cost?
Freshdesk is free.
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What is Freshdesk revenue?
To get estimated revenue of Freshdesk app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.47 out of 5
55 ratings in Belgium
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Ratings History
Freshdesk Reviews
Great app simple to use
No problem in finding my way round this easy to handle app. All my tickets in one place way better than handling by email
Finally!
The app we've been waiting for... Now the iPad app!!
Nice ticket system
Pretty convenient app for receiving and creating tickets. I am hoping to see a dark mode in the future and have the ability to save filters even after closing out of the app
Crash after last update
The latest update causes the iPad app to crash on open. Still works on iPhone but dead on iPad.
Useless App
Why can't I put a ticket number in the search box and have it pop up immediately? Literally can't get ANYTHING done in this app while I'm on the road and am stuck constantly fumbling with the web interface.
Horrible
The app is clunky and the the UI is bad. I am not able to access analysis for my team I am forced to use a laptop.
Great App get and check it out!
This cool app lets you do tickets on the go, in the office, and wherever else you could need to do business. It is the way I organize my life, business, and everything in it.
Saves me when I need to be on the go
I work remotely, and have had to travel a bit lately, and when I discovered the FreshDesk app it totally changed how I am able to respond to tickets. It’s limited in some capacities for the phone compared to desktop (what app isn’t?) but this has been a FANTASTIC discovery of a work related app.
CTO
Works well
Store Rankings
Ranking History
Category Rankings
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Chart
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Rank
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Top Free
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299
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Top Free
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405
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Top Free
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417
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Top Free
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476
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Keywords
Freshdesk Installs
Last 30 days
Freshdesk Revenue
Last 30 daysFreshdesk Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE
- Languages
- Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
- Recent release
- 9.7.2 (1 day ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States , United Kingdom , India , Germany , Canada , Australia , South Africa , Brazil , Mexico , Netherlands , Sweden , France , Italy , Vietnam , Spain , Nigeria , Chile , Philippines , Norway , Colombia , Switzerland , New Zealand , Türkiye , Saudi Arabia , Argentina , Belgium , Russia , Egypt , Austria , Denmark , Malaysia , Thailand , United Arab Emirates , Poland , Israel , Czechia , Indonesia , Ireland , Singapore , Greece , Portugal , Hungary , Dominican Republic , Hong Kong SAR China , Romania , Ukraine , Finland , Pakistan , Japan , Peru , Ecuador , Kuwait , Taiwan , China , Lebanon , South Korea , Slovenia , Latvia , Azerbaijan , Algeria , Kazakhstan , Belarus
- Last Updated
- 2 days ago
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