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Freshdesk
Published by: FRESHWORKS TECHNOLOGIES PRIVATE
Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
User Rating
4.46 out of 5
54 ratings in Belgium
5 star
37
4 star
10
3 star
4
2 star
1
1 star
2
Ratings History
Freshdesk Installs
Last 30 daysFreshdesk Revenue
Last 30 daysFreshdesk Reviews
Great app simple to use
No problem in finding my way round this easy to handle app. All my tickets in one place way better than handling by email
Finally!
The app we've been waiting for... Now the iPad app!!
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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296
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Top Free
|
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462
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Top Free
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479
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Top Free
|
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500
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Keywords
Freshdesk Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE
- Languages
- English, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- Recent version
- 9.6.2 (3 weeks ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States, United Kingdom, India, Germany, Canada, Australia, South Africa, Brazil, Mexico, Netherlands, Sweden, France, Italy, Vietnam, Spain, Nigeria, Chile, Philippines, Norway, Colombia, New Zealand, Switzerland, Turkey, Saudi Arabia, Argentina, Belgium, Russia, Austria, Egypt, Denmark, Malaysia, United Arab Emirates, Poland, Thailand, Israel, Indonesia, Czechia, Ireland, Greece, Singapore, Portugal, Hungary, Dominican Republic, Hong Kong, Romania, Ukraine, Finland, Japan, Pakistan, Peru, Ecuador, Kuwait, Taiwan, China, Lebanon, South Korea, Azerbaijan, Algeria, Kazakhstan, Belarus
- Last updated
- 2 days ago