Приложение само закрывается
После последнего обновления, приложение само закрывается через 10 сек после запуска, а то и сразу, телефон iPhone 15 pro max
Freshdesk
Published by:
FRESHWORKS TECHNOLOGIES PRIVATE
Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
Freshdesk FAQ
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Is Freshdesk free?
Yes, Freshdesk is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Freshdesk legit?
⚠️ The Freshdesk app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Freshdesk cost?
Freshdesk is free.
-
What is Freshdesk revenue?
To get estimated revenue of Freshdesk app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
3.89 out of 5
45 ratings in Russia
5 star
26
4 star
5
3 star
4
2 star
3
1 star
7
Ratings History
Freshdesk Reviews
Не видно вставленный шаблон
После последнего обновления сильно глючит при вставке шаблона - его просто не видно. Видна только первая строчка. Исправьте, пожалуйста, очень не удобно из-за этого пользоваться, тем более, когда перед отправкой надо в шаблон внести правки. After the last update, a lot of glitches when inserting a template - it is just not visible. Only the first line is visible. Fix it, please, very not convenient to use because of this, especially when you need to make changes to the template before sending.
Отзыв
В целом все отлично работает, но очень не хватает привязки сразу нескольких рабочих пространств, а не только одного
Нет русского языка
Нет русского языка!
Для всяких базовых вещей сойдёт
Но в целом на это приложение лучше не полагаться. Веб версия наше все (
The app crashes
Crashes every time the reply to the ticket is sent as Waiting on Customer.
Сломали приложение
После обновления не открывается часть заявок.
Can't see request
После обновления не могу открыть заявки что присылаю также пропал сопровод к письму о закрытие и создании заявки
Проблемы после обновления
После обновления до версии 5.0 не могу открыть заявки, которые мне присылают. Пишет, что сервер не может выполнить мой запрос. Свои собственные заявки отправлять и просматривать могу.
Hard to use in iOS
We use Freshdesk for support in our company and from time to time we pass links to specific support tickets in messengers, but if you click on them Freshdesk just gives you a random error - so you can't go directly to a ticket. It makes it very hard to use Freshdesk on iPhone
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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299
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Top Free
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405
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Top Free
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417
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Top Free
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476
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Keywords
Freshdesk Installs
Last 30 days
Freshdesk Revenue
Last 30 daysFreshdesk Revenue and Downloads
Gain valuable insights into Freshdesk performance with our analytics.
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App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE
- Languages
- Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
- Recent release
- 9.7.2 (2 days ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States , United Kingdom , India , Germany , Canada , Australia , South Africa , Brazil , Mexico , Netherlands , Sweden , France , Italy , Vietnam , Spain , Nigeria , Chile , Philippines , Norway , Colombia , Switzerland , New Zealand , Türkiye , Saudi Arabia , Argentina , Belgium , Russia , Egypt , Austria , Denmark , Thailand , Malaysia , United Arab Emirates , Poland , Israel , Czechia , Indonesia , Ireland , Singapore , Greece , Portugal , Hungary , Dominican Republic , Hong Kong SAR China , Romania , Ukraine , Finland , Pakistan , Japan , Peru , Ecuador , Kuwait , Taiwan , China , Lebanon , South Korea , Slovenia , Latvia , Azerbaijan , Algeria , Kazakhstan , Belarus
- Last Updated
- 2 days ago
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