Ottimo
Perfetto per la gestione di piccole realtà nella versione free
Freshdesk
#1 Keyword Rankings
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Top 10 Rankings
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Top 30 Rankings
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Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
User Rating
4.59 out of 5
125 ratings in Italy
5 star
91
4 star
21
3 star
10
2 star
2
1 star
1
Ratings History
Reviews
Per l’app... poche stelle...
Traduzione parziale, bisogna migliorare assolutamente.
Superlativa
Adoro questa piattaforma
Prodotto discreto
È un discreto compromesso per la gestione dei ticket in mobilità. L’unica pecca al momento è che non è possibile impostare tutti i filtri personalizzati come per la versione web. Quando lo si potrà fare metterò 5 stelle. Comunque bravi, continuate così.
Benissimo
Una versione ridotta e funzionale come il sito. Ottimo
Ottima
Ottima app, in termini di usabilità, completezza e grafica. Sarebbe la perfezione avere la visualizzazione dei clienti oltre che per singolo contatto, per azienda , come nella versione web. Per il resto ottimo lavoro, continuate così.
A quando la versione per Ipad?
La versione per iphone usata sull'IPAD è veramente triste. Il portale in versione web è parzialmente usabile. Speriamo che esca a breve una versione con Dashboard completo!
Finalmente in App Store
Siamo rivenditori per l italia www.masanet.it finalmente anche su IOS7 non manca nulla ! Usateloooooo!
Store Rankings
Ranking History
Category Rankings
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Rank
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Top Free
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390
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Top Free
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408
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Top Free
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409
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Keywords
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Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
- Languages
- English, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- Recent version
- 9.4.0 (1 month ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States, United Kingdom, India, Germany, Canada, Australia, South Africa, Brazil, Mexico, Netherlands, Sweden, France, Italy, Vietnam, Spain, Nigeria, Chile, Philippines, Norway, Colombia, New Zealand, Turkey, Switzerland, Saudi Arabia, Argentina, Belgium, Russia, Austria, Malaysia, United Arab Emirates, Denmark, Egypt, Poland, Thailand, Czechia, Ireland, Indonesia, Singapore, Greece, Portugal, Hungary, Hong Kong, Dominican Republic, Ukraine, Finland, Pakistan, Japan, Peru, Kuwait, Taiwan, China, Lebanon, South Korea, Azerbaijan, Algeria, Kazakhstan, Belarus, Israel, Romania, Ecuador
- Last updated
- 1 month ago