Downloads
Revenue

Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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Screenshots

Freshdesk FAQ

  • Is Freshdesk free?

    Yes, Freshdesk is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Freshdesk legit?

    🤔 The Freshdesk app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Freshdesk cost?

    Freshdesk is free.

  • What is Freshdesk revenue?

    To get estimated revenue of Freshdesk app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.32 out of 5

44 ratings in Austria

5 star
28
4 star
9
3 star
2
2 star
3
1 star
2
Ratings History

Freshdesk Reviews

Keine Verbindung möglich

Gunford3 on

Austria

Komme mit meine Daten nicht in die App. Unbrauchbar

Search is broken for ages

palmarrrius on

Austria

Not usable in this state

Dark mode when ?

Sebimoser98 on

Austria

A dark mode would be nice.

decent app, cant download documents & files

kid1213e3 on

Austria

As an Agent on the phone, I cannot download, save to documents. I just wanted to sign a document from Freshdesk in docusign but I could not save it to files so I can sign it digitally.

DulLl

.padi. on

Austria

Supi dupi

Bad Push Notifications

semaf on

Austria

98% of Push Notifications are not received. Tried on 3 different iPhones. Seems to depend on connection if it keeps connected between app and server.

Bewertung

okja78 on

Austria

Bewertungen wären gut in der Mobilen App zu sehen.

iOS App immer noch nicht ganz fertig

Spueli_Aue on

Austria

Noch viele kleine bugs enthalten

big pro tipp

Talkner on

Austria

in a world of printed paper and bureaucracy you need to keep it fresh

Nice ticket system

gmac1187 on

United States

Pretty convenient app for receiving and creating tickets. I am hoping to see a dark mode in the future and have the ability to save filters even after closing out of the app

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
299
Top Free
405
Top Free
417
Top Free
476

Freshdesk Installs

Last 30 days

Freshdesk Revenue

Last 30 days

Freshdesk Revenue and Downloads

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App Info

Category
Business
Languages
Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent release
9.7.2 (1 day ago )
Released on
Apr 8, 2014 (10 years ago )
Last Updated
2 days ago
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