Nice ticket system
Pretty convenient app for receiving and creating tickets. I am hoping to see a dark mode in the future and have the ability to save filters even after closing out of the app
Freshdesk
Published by:
FRESHWORKS TECHNOLOGIES PRIVATE
Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Hide
Show More...
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
Freshdesk FAQ
-
Is Freshdesk free?
Yes, Freshdesk is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Freshdesk legit?
🤔 The Freshdesk app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does Freshdesk cost?
Freshdesk is free.
-
What is Freshdesk revenue?
To get estimated revenue of Freshdesk app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
1 out of 5
1 ratings in Kazakhstan
5 star
0
4 star
0
3 star
0
2 star
0
1 star
1
Ratings History
Freshdesk Reviews
Crash after last update
The latest update causes the iPad app to crash on open. Still works on iPhone but dead on iPad.
Useless App
Why can't I put a ticket number in the search box and have it pop up immediately? Literally can't get ANYTHING done in this app while I'm on the road and am stuck constantly fumbling with the web interface.
Horrible
The app is clunky and the the UI is bad. I am not able to access analysis for my team I am forced to use a laptop.
Great App get and check it out!
This cool app lets you do tickets on the go, in the office, and wherever else you could need to do business. It is the way I organize my life, business, and everything in it.
Saves me when I need to be on the go
I work remotely, and have had to travel a bit lately, and when I discovered the FreshDesk app it totally changed how I am able to respond to tickets. It’s limited in some capacities for the phone compared to desktop (what app isn’t?) but this has been a FANTASTIC discovery of a work related app.
CTO
Works well
Easy to use!
Great to use when having to check in to work on the run!
Not great
Cumbersome compared to the desktop version. A lot of features like widgets don’t work.
Super helpful
Wonderful mobile version of our helpdesk. Keeps things running like a top.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
299
|
|
Top Free
|
|
405
|
|
Top Free
|
|
417
|
|
Top Free
|
|
476
|
Freshdesk Installs
Last 30 days
Freshdesk Revenue
Last 30 daysFreshdesk Revenue and Downloads
Gain valuable insights into Freshdesk performance with our analytics.
Sign up now to access downloads, revenue, and more.
Sign up now to access downloads, revenue, and more.
App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE
- Languages
- Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
- Recent release
- 9.7.2 (2 days ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States , United Kingdom , India , Germany , Canada , Australia , South Africa , Brazil , Mexico , Netherlands , Sweden , France , Italy , Vietnam , Spain , Nigeria , Chile , Philippines , Norway , Colombia , Switzerland , New Zealand , Türkiye , Saudi Arabia , Argentina , Belgium , Russia , Egypt , Austria , Denmark , Thailand , Malaysia , United Arab Emirates , Poland , Israel , Czechia , Indonesia , Ireland , Singapore , Greece , Portugal , Hungary , Dominican Republic , Hong Kong SAR China , Romania , Ukraine , Finland , Pakistan , Japan , Peru , Ecuador , Kuwait , Taiwan , China , Lebanon , South Korea , Slovenia , Latvia , Azerbaijan , Algeria , Kazakhstan , Belarus
- Last Updated
- 2 days ago
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.