Não funciona e não há opção de ajuda
Ele pede a url da empresa, eu coloco e não puxa. Tento usar o “esqueci a url da empresa” e colocar o e-mail, mas diz que não consegue enviar o e-mail no momento e pede para tentar novamente mais tarde
Freshdesk
#1 Keyword Rankings
Today
Top 10 Rankings
Today
Top 30 Rankings
Today
Top 100 Rankings
Today
Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Hide..
Show more..
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
User Rating
4.81 out of 5
182 ratings in Brazil
5 star
166
4 star
7
3 star
2
2 star
4
1 star
3
Ratings History
Reviews
App sensacional
Sinto falta apenas do Dark Mode
Modo Noturno
O aplicativo em si entrega tudo o que propõe, porém acredito que como estamos falando de usabilidade e acessibilidade, poderia além dos recursos atuais, oferecer a opção do modo noturno, para inverter as cores da tela e ter menos luz branca diretamente na vista.
Modo Escuro?
Em pleno 2023 e o APP não possui o “Modo Escuro”….
Excelente App
Excelente App
Filtros
Aplicativo perfeito, mas poderiam colocar as opções de filtro como na plataforma Web. Pra podermos visualizar grupos específicos ou chamados que abriram para nós mesmos.
FreshDesk
Excelente!!!
Excelente
Muito produtivo e fácil de trabalhar.
Melhorem o app
Faltam bastante funções que podem ser colocadas no app. Melhorem a tradição por favor.
Upgrade
Melhorou muito desde o ano passado! Muito mais funcional
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
390
|
|
Top Free
|
|
408
|
|
Top Free
|
|
409
|
Keywords
Users may also like
| Name | Reviews | Recent release | |
|---|---|---|---|
AWS Console
|
11
|
3 weeks ago | |
Intercom Conversations
|
5
|
3 months ago | |
Microsoft 365 Admin
|
41
|
5 months ago | |
Google Admin
Administre o Google Workspace
|
19
|
9 months ago | |
Spiceworks Help Desk
Manage your Cloud Help Desk
|
0
|
1 year ago | |
Zendesk Support
Suporte em qualquer lugar
|
16
|
1 month ago | |
UISP Mobile
Network Management Tool
|
14
|
2 months ago | |
Microsoft Azure
Azure – anytime, anywhere
|
14
|
3 weeks ago | |
Zoho Desk
Contextual Help Desk Ticketing
|
0
|
2 weeks ago | |
UniFi Access
Manage Doors Anywhere
|
0
|
5 days ago |
Show More
Revenue and Downloads
Gain valuable insights into Freshdesk performance with our analytics. Sign up now
to
access downloads, revenue, and more.
App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
- Languages
- English, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- Recent version
- 9.4.0 (1 month ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States, United Kingdom, India, Germany, Canada, Australia, South Africa, Brazil, Mexico, Netherlands, Sweden, France, Italy, Vietnam, Spain, Nigeria, Chile, Philippines, Norway, Colombia, New Zealand, Turkey, Switzerland, Saudi Arabia, Argentina, Belgium, Russia, Austria, Malaysia, United Arab Emirates, Denmark, Egypt, Poland, Thailand, Czechia, Ireland, Indonesia, Singapore, Greece, Portugal, Hungary, Hong Kong, Dominican Republic, Ukraine, Finland, Pakistan, Japan, Peru, Kuwait, Taiwan, China, Lebanon, South Korea, Azerbaijan, Algeria, Kazakhstan, Belarus, Israel, Romania, Ecuador
- Last updated
- 1 week ago