Servis
Går inte att sortera efter frågeställare, vilket gör den tungarbetad. Kommer pushmeddelanden om att ärendet är stängt efter flera dagar, vilket bara är irriterande jag vet väl att jag stängt ärendet
Freshdesk
#1 Keyword Rankings
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
User Rating
4.19 out of 5
135 ratings in Sweden
5 star
77
4 star
31
3 star
11
2 star
7
1 star
9
Ratings History
Reviews
Good but missing importavgift feature
I use this in my every day operation but since I work with multiple companies I would like to be able to swish between companies without logging out as long as they are connected to same email
Dashboard
Hi Works fine. But as an admin, How do I get to see the Dashboard and consolidated view in the App. Similar to what I can see on my Laptop using web app. Pls advise
Words and sentences disappear
When replying to issues whole sentences disappear from the issues I send. Seems to be an app bug.
Notifikationer
Varför stöder inte notiserna grupp för? Eller appen dark mode. Skulle vilja säga till vilka jag vill ha notiser från, exempelvis grupp a eller grupp b
Ok but not more
Works ok but: Doesn’t support dark mode. Notifications doesn’t disappear even thou you answer a ticket.
The old app was better
The old app was beter
Usel
Kan inte välja grupp (vi har 4 grupper) så jag ser allas ärenden.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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390
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Top Free
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408
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Top Free
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409
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Keywords
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Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
- Languages
- English, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovene, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- Recent version
- 9.4.0 (1 month ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States, United Kingdom, India, Germany, Canada, Australia, South Africa, Brazil, Mexico, Netherlands, Sweden, France, Italy, Vietnam, Spain, Nigeria, Chile, Philippines, Norway, Colombia, New Zealand, Turkey, Switzerland, Saudi Arabia, Argentina, Belgium, Russia, Austria, Malaysia, United Arab Emirates, Denmark, Egypt, Poland, Thailand, Czechia, Ireland, Indonesia, Singapore, Greece, Portugal, Hungary, Hong Kong, Dominican Republic, Ukraine, Finland, Pakistan, Japan, Peru, Kuwait, Taiwan, China, Lebanon, South Korea, Azerbaijan, Algeria, Kazakhstan, Belarus, Israel, Romania, Ecuador
- Last updated
- 1 month ago