Not working
The app automatically applies promocode for free delivery that I am not able to remove manually and then fails on payment with “promotion you picked couldn't be applied”.
Yes, Uber Eats is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Uber Eats app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Uber Eats is free.
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4.58 out of 5
570 ratings in Belarus
The app automatically applies promocode for free delivery that I am not able to remove manually and then fails on payment with “promotion you picked couldn't be applied”.
In the app says that food will come to you in 20-40 min. It came in one and a half hour and this is not first time. They also usually forget something or bring another food.
I used your app for the first time and wanted to surprise my friend abroad with food as a birthday present. When the driver picked my order I saw on the map that his car was going in the wrong direction, I messaged the driver in the chat asking if he got the right address, to which he replied “Ok! I got it” (I have a screenshot). I checked to make make sure the same address was on the app (and yes, it was, have another screenshot). After some time the driver started calling, and said he delivered my order, which was delivered to absolutely different address. I asked if he could still somehow deliver it to my friend’s house, the driver asked for 10$ cash, but in some minutes called back and said that he wouldn’t deliver my order because my address was too far, and he was going to throw it in the garbage (probably just take it). I tried to ask him if there was still a way to somehow meet him somewhere to take the order, but the answer was no. So my order was just thrown in the garbage, even though the driver confirmed the information about the order’s address and the app also showed my address, but magically the order was delivered to a different place. In the end the driver asked me for a pin code and I was stupid enough to say it. Now I don’t even have the possibility to message support that my order wasn’t delivered. The surprise was ruined so as my say. DO NOT RECOMMEND THIS APP.
Отвратительный поиск курьеров, очень странно работает алгоритм. Кафе находится в 10 минутах езды-курьер мало того, что едет на машине, так еще и отвозить сначала заказ в точку дальше от твоего дома, и спустя час стояния в пробках возвращается к тебе. Очень долгое ожидание курьеров впринципе, заказ готов, ждет в кафе-остывает, курьер едет 20 мин в кафе и еще 20 минут к тебе(при условии, что кафе находится рядом).
I paid for the order, but never received it, support keeps silence for more than a day yet. Awful service!!!
Slow and bad perfomance application
Always have A LOT of problems with orders. 60% of them declines because of Uber Eats. And I should wait my money after that at least for a week!!!
Bardzo dobre I szybko
They took an order, shows me all is processing, courier is on the way and after 40min just cancel my order saying “sorry, technical issues”
Почему у вас в приложении существует ресторан, который физически «закрыт навсегда»!? Три часа ожидания, ни еды, ни денег, ни нормального чата с поддержкой(тк телефон ресторана, естественно, оказался выключен). Т.е на протяжение 3х часов, поддержка не отвечает вообще, хотя я описываю проблему. А после трёх часов, приложение САМО ставит статус «доставлено»!!! Ещё вопрос, вернут ли мне деньги. Спасибо, поела. Даже одна звезда-это много за эту клиентоориентированность!!
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Top Free
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Top Free
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Top Free
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