Lousy Virtual agent
No response at all
4.72 out of 5
10,316 ratings in Malaysia
No response at all
Why is the pages after reservation always switch to Malay and no option to choose ? Although language in the setting is already in English . And why is the payment option don’t have online banking ?
Good
Viewing take sometimes to upload the picture. Need to improve.
Very unfriendly app
I cuba app ni..sllu app booking
Exactly at the position of 11 based on the clock position. When one opens the photos of any specific hotel pictures, you can’t close the particular picture and to navigate further one needs to close the web and restart it, I use one of the latest iPad
Never ever book with this Hotels.com ! If you got problem their customer service will not helping you. They just like a robot only. Can’t do nothing or helping you! Don’t ever trust the price on their web because when you arrive the hotel, you will need to paid more because of the mistake price on web! If you not satisfied, your money is burn either you are willing to pay to the hotel.
Whenever I wish to pay the room the app keep states that app system down at the moment.
I had paid and have a confirmed reservation. But when I went to the hotel for check in the hotel I found out that my reservation was canceled by Hotels.com without informing me. As a result I was left stranded in a foreign city without a hotel reservation. Fortunately the hotel management offered me a room. I tried calling hotels.com help but they said that their computer system was down and couldn’t help. I wanted to get a full refund immediately but no response from the help center at Hotel.com I am considering taking legal action as this wa breach of contract
Chart
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Category
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Rank
|
---|---|---|
Top Free
|
|
6
|
Top Free
|
|
6
|
Top Free
|
|
7
|
Top Free
|
|
15
|
Top Free
|
|
15
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