Hotels.com: Book Hotels & More - Reviews, Revenue and Downloads - Apple App Store

Description

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

- Access Member Prices* of 10% or more on over 100,000 hotels worldwide.

- Earn rewards on over 500,000 stays.

- Rewards can add up fast when you have the choice of staying at over 500,000 eligible properties worldwide—so you can get rewarded while you sleep.

- Silver and Gold members can enjoy extra perks at select VIP Access properties.

FIND THE HOTEL THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.

- Whether you’re planning a short hotel stay, last minute weekend getaway, long holiday, business trip, or anything in between, we have a property for every kind of travel.

- Enjoy the flexibility of free cancellation on most hotels**.

- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.

- Use Trip Planner to organise your travel plans in one place. Save your favourite hotels, holiday rentals, resorts and more, and share these with friends and family.

- See the hotel or holiday rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.

- Pay now or later on most hotels.

- Save your payment details to book future trips even faster.

- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or holiday rental booking details anytime – even offline.

- Easily manage your hotel or holiday rental booking on the go.

- Contact us or the hotel or holiday rental owner directly from the app.

- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.

**Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

The Hotels.com app uses information for analytics, personalisation, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://uk.hotels.com/customer_care/privacy.html.

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Screenshots

User Rating

4.71 out of 5

20,054 ratings in Singapore

5 star

15,857

4 star

3,217

3 star

609

2 star

111

1 star

260

Ratings History

Reviews

Jacuzzi not working.

Jacuzzi not working

Great Hotel!

We went with kids and our stay was simply great! The facilities are fantastic for kids, the prices are quite the reasonable, breakfast spread was elaborate. Will be going again!

Annoying chat bot never solving your problem

The App is sub-standard. Support is done by chat bot which never answer your question. App never specifies whether the currency is US$, AU$, SG$, CA$… so you never know how much exactly you ca redeem.

Did not include the country currency.

The book payment slip didn’t indicate the country currency, USD currency or symbol. Did not allow to choose different countries currency that will be charged. very misleading after make the booking and make the payment. When I received the Bank statement show that my booking is under USD. Very disappointing the service and this app features.

POOR COMMUNICATIONS

One day before my check in to an apartment booked for HCMC and I’ve yet to receive contact info for the person meeting me for this procedure at the apartment. This is even when the website state that info will be provided 2 days prior to arrival.

Check how to redeem my free night stay

This help Center are Not Helpful

Negative star. Unable to login and circular loop

Content is great so long as you dont sign in. Trying to sign in is impossible 1. App and web brings u on circular reference and nonstop “processing” but nothing happens 2. Sometimes lucky to reach the password setup page but faced with “error, try again” 3. Customer service obviously useless as tell me to go through a setup acct process and ignoring the issues i faced 4. Uninstall and retry does work Give up on hotels.com after many many yrs and booking. Dont know what happened to app since q4 2023…

Unable to check in Hotel.com did not update itinerary change

Please do not use this app Hotel.com did not do their due diligent. when I change my check in date , hotel.com did not send the latest itinerary to the hotel that I have booked. When I was unable to check in they did not provide help and when I requested for refund they just go tru action and informed me that a refund was not available contrary to their policy that refund would be issued.

Rubbish app

After update couldn’t sign in and all data lost.

Virtual agent is a white elephant

Virtual agent can’t be use at all

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Norway Travel	6
Top Free	Denmark Travel	6
Top Free	Sweden Travel	7
Top Free	Turkey Travel	15
Top Free	Finland Travel	15

View All (71)

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