Kiwi.com - Book Cheap Flights

Irresponsible people, they are unwilling to take responsibility even when the mistake is on them. They tried to put the blame on the airline even though they didn’t issue the ticket, they made me pay for an additional fee or decide to wait in the airport for an additional 28hrs. Don’t use it for your worst enemy. I believe they are dishonest and will tire you out by cutting the calls and keeping you on long holds.

I repeat do not book your flight with this App. They have strict no wiggle room policies. After my flight I will delete this App from my phone. Some thieves some where came together to build this App.

Easy to use plus other discounts

Thief

Great application, would be dope if you could integrate Apple wallet as well, so the QR code for flights or train bookings are seamlessly integrated in the device and the time schedule of the trip

This service is a ripoff. They charged my $180 for an extra checked bag (one leg), when the airline only charges $30. Also, the app is useless, since you need to go directly to the airline to check-in, get boarding passes, etc.

Endless load screen. Tried uninstalling and reinstalling. App doesn’t work at all.

This is the second time I buy tickets with them and I love it. It’s so easy and they have the best prices.

Kiwi.com is NOT safe and legit! I paid for flight protection through them, which advertised that the flight protection included missed connections due to delays. They did not uphold that promise at all. My first flight was delayed which made me miss my connecting flights. I've reached out to them multiple times and they refuse to uphold their agreement and won't give me a single cent back for the missed flights. The logistical challenges were even worse. I had 20 min to catch my connecting flight, (originally without the delay, it would have been 30 min.) Transferring terminals required a 10-minute *run* through the first terminal, followed by a 10-minute shuttle ride to the connecting terminal. This significant distance made it physically unfeasible for me to check in on time, I likely wouldn't have even made it even if my original flight wasn't delayed. Kiwi.com fails to consider these logistical realities, breaking the basic trust of *physical possibility* customers place in their service. Missing these flights led to unexpected expenses, including a costly hotel stay, taxi rides, and expensive replacement flights to my original destination. Kiwi.com's lack of accountability for their false advertising and the sheer hassle of trying to resolve the situation has made it clear I will never use their services again. Their failure to provide even the most basic support or uphold their agreements is appalling. I would strongly advise others to avoid Kiwi.com!

Kiwi recommend to book a flight to Istanbul as a hidden city, airline did not allow as Booking destination was a hidden city and final destination was Luxembourg. Horrible experience.