Web services
Great airline overseas, horrible web site to navigate.
British Airways
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Description
To Fly. To Serve.
The British Airways app makes booking, boarding and accessing everything about your flights easier than ever before. Personalised to you, the app gives you instant access to the information you need, when you need it.
Features:
- Personalised home screen
Your home screen is your personal gateway into the BA app. Themed around your next destination, it will give you easy access to important information surrounding your flight, including your mobile boarding pass.
You will also have quick access to flights you track, your most recent search and our best return fares to our most popular destinations.
- Book flights
Booking a flight with British Airways has never been easier. Browse our cheapest fares or quickly access your recent flight searches made from any device, and book a flight from over 130 countries.
- Manage your flights
Access and purchase upgrade offers from your phone, book seats in advance, add flights to your calendar or send them via email and get up-to-date arrival and departure times for all of your flights. Additionally, lounge users can access the British Airways Lounge Wi-Fi password.
- Apple Watch
The British Airways app on Apple Watch provides easy access to the most important flight information while you’re on the move. You can quickly view the flight number, route, departure time, flight status, a countdown to the departure time and the weather at your destination.
- Flight status and schedules
Search and track all British Airways flights for the latest arrival and departure times.
- Exclusive features for Executive Club Members
If you’re an Executive Club Member, you can check your Avios and Tier Points as well as view your full transaction history on your device. Optional enhanced services available for our Executive Club customers travelling with baggage to check in at the airport. Anyone can join the Executive Club for free on ba.com
- Siri Shortcuts
Add Siri Shortcuts to quickly check your next flight and Avios points
Please refer to the 'Application Licence Agreement', linked on this page, to view the terms of use of this application and use of mobile boarding passes. By downloading the BA application, you agree to the terms of the Application Licence Agreement.
British Airways Plc Web Site British Airways Support Application Licence Agreement.
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The British Airways app makes booking, boarding and accessing everything about your flights easier than ever before. Personalised to you, the app gives you instant access to the information you need, when you need it.
Features:
- Personalised home screen
Your home screen is your personal gateway into the BA app. Themed around your next destination, it will give you easy access to important information surrounding your flight, including your mobile boarding pass.
You will also have quick access to flights you track, your most recent search and our best return fares to our most popular destinations.
- Book flights
Booking a flight with British Airways has never been easier. Browse our cheapest fares or quickly access your recent flight searches made from any device, and book a flight from over 130 countries.
- Manage your flights
Access and purchase upgrade offers from your phone, book seats in advance, add flights to your calendar or send them via email and get up-to-date arrival and departure times for all of your flights. Additionally, lounge users can access the British Airways Lounge Wi-Fi password.
- Apple Watch
The British Airways app on Apple Watch provides easy access to the most important flight information while you’re on the move. You can quickly view the flight number, route, departure time, flight status, a countdown to the departure time and the weather at your destination.
- Flight status and schedules
Search and track all British Airways flights for the latest arrival and departure times.
- Exclusive features for Executive Club Members
If you’re an Executive Club Member, you can check your Avios and Tier Points as well as view your full transaction history on your device. Optional enhanced services available for our Executive Club customers travelling with baggage to check in at the airport. Anyone can join the Executive Club for free on ba.com
- Siri Shortcuts
Add Siri Shortcuts to quickly check your next flight and Avios points
Please refer to the 'Application Licence Agreement', linked on this page, to view the terms of use of this application and use of mobile boarding passes. By downloading the BA application, you agree to the terms of the Application Licence Agreement.
British Airways Plc Web Site British Airways Support Application Licence Agreement.
Screenshots
User Rating
4.5 out of 5
183,774 ratings in United States
5 star
145,197
4 star
15,151
3 star
6,719
2 star
4,267
1 star
12,440
Ratings History
Reviews
Fly someone else
The worst customer service I have ever seen!
Horrible app
This is the worst airline app I have ever experienced. Can’t even get boarding passes for all travelers on it.
Slow and Bad Features
First time user of British airways, plane was fine, this app is awful. First, it is slow. Doing anything basically pulls up the website inside the app. My biggest complaint is the difficulty in getting boarding passes for family members. I’m able to download mine to my phone (although there was an unexplained error that prevented this one time), but I can only get other flight members boarding passes if it is the current flight. I had a connected flight and could not download their boarding pass on the app. When the app took me to the website, and I tried to download on Mobil, it said to use the app. Very confusing and not worth the time. Will try another company next time unless these things are fixed.
BA CIO needs to be fired
BA has, hands-down, the worst flight management technology I’ve seen. My 9 year old could program a better, more seamless, bug-free app than the steaming pile of trash that is your website and mobile app. I have experienced multiple crashes and issues, and the features are maddening. Spirit Airlines, with arguably the worst customer experience on the face of the planet based on how they treat customers like cargo or cattle, has an exponentially better mobile app. Shame on you, British Airways.
Poor with Flight Updates
My experience has been poor. App does not updates. I checked in and completed one leg of a long trio trip about 16 hrs ago and app is asking me to check in for the already completed trip.
Not intuitive
Have spent a ridiculous amount of time trying to get my child's boarding pass. Should not be this hard or unclear.
App will not run
I get the frame of the Home Screen, then the app immediately shuts down. Reinstalling and/or restarting the phone does not work.
Crashing on launch
With the recent update the app won’t open 😩
BA App
Why other airlines can have a smooth, easy to use app but not this major airline does puzzle me. Check in is not smooth. One minute we have seats. The next we don’t and reopening the app they are reappear. . It says to upload an image of our passports but offers no clear mechanism to do so. I hope their airplane service is better than the app.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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Top Free
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16
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Top Free
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27
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Top Free
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38
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Top Free
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43
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Top Free
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63
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Keywords
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App Info
- Category
- Travel
- Publisher
- British Airways Plc
- Languages
- English, French
- Recent version
- 6.5.1 (4 days ago )
- Released on
- Feb 1, 2019 (5 years ago )
- Also available in
- United Kingdom, United States, Germany, Italy, South Africa, France, Canada, Ireland, Switzerland, Netherlands, Sweden, Spain, Australia, Denmark, Brazil, Hong Kong, India, Norway, Belgium, Mexico, Portugal, Czechia, Austria, Poland, Hungary, Romania, Greece, Japan, Israel, Nigeria, Argentina, Chile, Saudi Arabia, United Arab Emirates, South Korea, New Zealand, Singapore, China, Malaysia, Kuwait, Turkey, Russia, Finland, Ukraine, Egypt, Thailand, Colombia, Taiwan, Peru, Pakistan, Philippines, Lebanon, Indonesia, Dominican Republic, Ecuador, Vietnam, Kazakhstan, Algeria, Azerbaijan, Belarus
- Last updated
- 2 days ago