Swipery: Learn words visually

If you want to make your trip worse, use Kiwi. Kiwi changed my trip twice. The last change was that my departure on 12/24 was moved up to 12/21. I received a notification on 12/21. I absolutely could not get on the plane, so I requested a refund. According to the refund policy of the airline I used, if the departure time is changed by more than 2 hours due to the airline's fault, I am entitled to a 100% refund. However, Kiwi only refunded me 10%. I was not convinced, so I contacted the airline directly, and the airline told me that Kiwi was lying. Also, whenever Kiwi asked for my airline reservation number, they gave me a different reservation number. I do not trust Kiwi.

Issue false tickets This is an evil company that never gives refunds Only use it for people who are about to be extorted out of money by lies

NEVER USE THIS APP! This website is such a SCAM. Made a flight cancellation within an hour and still lost over 900 USD. The airline is suppose to give me a full refund, but KIWI lies to you and takes your money. The customer service is also the worst. Doesn’t even give you a reply. Only use this app if you have too much money and want to waste it.

결제하고 불과 몇시간만에 취소 요청을 하였더니 정확한 날짜도 알려주지 않고 기약없이 기다리라고만 하더라구요 심지어 전 키위를 이용했던 사람으로써 더더더 실망입니다 제 여행 일정상 빨리 취소를 해줘야된다고 구구절절 설명해도 절대 듣지않고 기계처럼 안돼 기다려 나몰라라 하더군요 기존 고객으로써 정말 실망입니다

스카이스캐너에서 최저가로 떠서 구매하고 바로 다음날 환불요청했는데 2달 남게 환불 못받고 있습니다. 항공사에서 횐불거절했다고 하면서 환불 안해줍니다. 항공사에 문의했더니 환불 요청 들어온게 없다고 서로 남탓 중… 전화하면 한국말 서툰 외국인이 받아서 소통도 안됩니다..최악의 여행사입니다. 절대 이용하지마세요!!! I bought it at the lowest price on SkyScanner and asked for a refund the next day, but I can't get a refund with 2 months left. The airline says they refuse to give you a refund. When I asked the airline, they were blaming each other for not getting a refund request... If I call you, a foreigner who is not good at Korean will receive it, so I can't communicate with you..It's the worst travel agency. Never use it.

절대 이용하지 마세요.. 아무리 개인사정 취소라고 하더라도 다른 곳에서는 일부 환불이라도 해주는데 키위닷컴은 비행기 탑승날짜가 다되어 가는데도 아직도 환불처리가 안되고 있습니다. 이렇게 일 처리가 되는데 어떻게 좋은 평가를 기대하나요…????????????? 최악입니다!!!!!

별 한개도 남기고 싶지 않는 곳 절대 구매하지마세요. 필리핀 사람들이 어눌한 한국어로 대답해주는데 환불 신청 21일이나 됐는데 환불 안해줌. 물어보면 동문서답하고 있음. 절대 이용하지마세요.

I applied for cancellation within a day of payment, but set the refund amount under the company's own regulations, which is ridiculous. I paid more than 2 million won, but the refund amount from this ruined company is less than 100,000 won. I will continue to fight with this company, file complaints with Consumer Protection Agency and credit card companies, and inform various communities about the negative things I have suffered

I booked a T-way flight from Okinawa to Hong Kong on November 23. The departure date is 12.22 days. After paying on November 23, I canceled the payment on the same day on the Kiwi website. Afterwards, Kiwi canceled the payment to T'way from 11.25 and T'way Airlines also confirmed the cancellation. However, Kiwi said they cannot return the refund. In response, I wrote an e-mail to Kiwi again, and Kiwi today rejected the refund because the cancellation fee was higher than the air price. But this is Kiwi's lie. I received an e-mail from Kiwi Dotcom saying that the refund policy is based on the policy of T'way Airlines, the airline, not Kiwi.com . After consulting with T'way Airlines, I was informed that according to their policy, the cancellation fee is higher than the actual ticket price, so that a refund is not possible for voluntary cancellations. However, according to T'way airline's policy, the cancellation fee is 6000 yen for the smart fare-based cancellation fee booked under my name 50 minutes before departure. The information I received on the phone with T'way was canceled by Kiwi on 24/11/25, and the cancellation fee was 6000 yen 50 minutes before departure according to the relevant regulations. Then, it is right to process a refund after deducting 6,000 yen from the amount I reserved. The cancellation fee is 6000 yen, so it is 56,640 won based on the current exchange rate. It is correct to get back 151,260 won. But Kiwi only sends the same mail over and over again. I will fight no matter what I do to get my fair refund until the end.

I booked a T-way flight from Okinawa to Hong Kong on November 23. The departure date is 12.22 days. After paying on November 23, I canceled the payment on the same day on the Kiwi website. Afterwards, Kiwi canceled the payment to T'way from 11.25 and T'way Airlines also confirmed the cancellation. However, Kiwi said they cannot return the refund. In response, I wrote an e-mail to Kiwi again, and Kiwi today rejected the refund because the cancellation fee was higher than the air price. But this